Reviews – Reliable but too Local

3.8 out of 5 stars


web layout is the website of a pharmacy chain which operates in Seattle and the surrounding area. They say that they would like you to feel like part of the family when you visit their 68 neighborhood pharmacy stores. We take a look at the website for their pharmacy chain to find out if it is worth your while using them for your medical needs.
Business NameBartell Drugs
Business Address4025 Delridge Way SW, #400
Seattle, WA 98106
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsUS4 out of 5 stars
Countries where warehouses are locatedUS4.5 out of 5 stars
Phone numbers/customer supportYes
Mirror/related websitesNo
Cross-border smuggling addressed to the receiverLow possibility4.5 out of 5 stars
Medication counterfeitingLow possibility4.5 out of 5 stars
Risk of poisoningLow possibility4.5 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript statusUnverified4.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
EMA, European Medicines AgencyNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusNo0.5 out of 5 stars
FromUS4 out of 5 stars
AirmailNo0.5 out of 5 stars
Courier serviceYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Discount code
Discount codeN/A
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars - Whois
Domain, LLC4 out of 5 stars
Creation Date1997-11-154.5 out of 5 stars

Overall rating     3.8 out of 5 stars




Domain Information

Details revealed in the domain name database show us that this store has been operated for a very long time. They registered this domain name in 1997 which shows that this store is far more likely to be a safe business than a pharmacy which has only been online for a year or two.

work since 1997

Details of the owner of the website can often be found in the domain name database as well. For this site, we can see the owner is registered as The Bartell Drug Co. in Washington state, USA.

registered from the US

This is the sort of information we would expect to find for this drugstore and initially points towards this being operated by a legit business.

Web Platform

The website used by Bartell Drugs is a modern design and they provide information about their business on the site. They give you details of their network of stores as well as information about discounts they currently offer.

The site provides a copy of the weekly flyer advert they send out with the current discounts they offer in-store. These don’t just include products you would expect to find in a normal pharmacy store they sell a varied range of products in their retail outlets.

The pharmacy section of the website provides further information about immunizations, travel vaccines and managing your prescriptions.

Business Name and Address

an address, an email and phone numbers

This store provides its real-world address in the footer section of the site. They give their location as in Seattle, Washington, USA.

Checking this address shows us that it is the genuine corporate offices of this pharmacy business.

Legal Approvals and Certification

This pharmacy site has accreditation from The Compliance Team. This organization provides accreditation to healthcare providers making sure that they follow the standards set out by the group.

The pharmacies operated by this business are based in Washington. A check with the Washington State Department of Health shows the records of the Bartell Drugs pharmacy stores and shows that they are complying with the rules within the state.

When we look to LegitScript for their opinion on this pharmacy, it is perhaps surprising to find that they have given the store a rating of unverified. This, however, doesn’t mean that the drugstore is unsafe for customers to order from, just that they have reviewed the site to find out if it meets their high standards.


Medications on Sale

It is possible to order refills through the site but you will have to collect them in person from the store location of your choice. This means that they don’t sell prescription meds directly through this site and shows why they are unverified by LegitScript.

Prescription Requirements

You will need a valid prescription when ordering refills. You can use the site to transfer prescriptions from a different pharmacy and manage your prescriptions.

Healthcare App

Bartell has an app which is offered to both iOS and Android users. You are able to use the app to order refills and manage your account with them. You are also able to locate their stores and view the latest special offers.

nice interface

The app seems to be liked by the customers who use it, with an overall rating of 4.1 on both the Apple Store and Google Play. People seem to be happy with the way you are able to keep on top of your refills with an easy way to order more meds when you need them. Coupon

We haven’t got access to a good coupon for this pharmacy, though if you are looking for discounts they have their weekly flyer offers to check out.

Payments and Deliveries

You aren’t able to purchase prescription pills through the site and will have to collect them from a retail location and pay for them then. It is possible to purchase over the counter products through Amazon Prime Now. This offers the possibility of free delivery in just two hours if you live in the greater Seattle region. You are only able to receive such a fast service if you are an Amazon Prime member, however.

You can place an order through Amazon and they will take payment through all major credit cards along with Amazon Pay.

Customer Support

When it comes to customer service this business has active accounts with the main social media sites. If you have an issue with the store you can always contact them through those accounts or via the site itself when you have logged in into the member’s area.

Customer support seems to be quite good if this comment left on a Google review is to be believed.

5-star comment Reviews and Testimonials

When looking for reviews we are able to find a few online. Customers seem to be mostly happy with the service which has been provided by the store giving an overall rating of an above-average 3.7 stars.

positive review

The less than positive comments left by customers aren’t always related to the service they have received from the pharmacy. Several customers seem angry with the pop up advertising the store is using online and given 1-star feedback as a consequence.

a negative one

Besides that, the testimonials seem to be from genuine customers giving their experience of using the business.


It seems that this is a reliable place to purchase your medication. They are correctly following the law to regulate the safe selling of drugs from their pharmacy business. They are a well-established business which operates many real-world drugstores.

On the downside, the usefulness of this online pharmacy store is limited to people who live in the area where their pharmacies are based. The website doesn’t provide the ability to purchase directly from them if you aren’t local to their stores.

So it is for these reasons, we give our rating as 3.8 out of 5 stars. Trustworthy but only an option if you are local.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

Leave a Comment