Reviews – Successful Chain of Stores

3.8 out of 5 stars


main page is a website which promotes the services provided by the network of pharmacies in the Benzer group. They offer a personalized service designed to create healthier outcomes for their customers. We investigate this pharmacy to find out if this is somewhere you should consider shopping for your meds.
Business Address5908 Breckenridge Pkwy
Tampa, FL 33610
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsUS4 out of 5 stars
Countries where warehouses are locatedUS4 out of 5 stars
Phone numbers/customer support+1-813-304-2221
Mirror websitesN/A
Cross-border smuggling addressed to the receiverLow Possibility4.5 out of 5 stars
Medication counterfeitingLow Possibility4.5 out of 5 stars
Risk of poisoningLow Possibility4 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
LegitScript Legal ListStatus: unverified3.5 out of 5 stars
PCCA, Professional Compounding Centers of AmericaYes4.5 out of 5 stars
URAC, Utilization Review Accreditation CommissionYes4.5 out of 5 stars
ACHC, Accreditation Commission for Health CareYes4.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusNo0.5 out of 5 stars
FromUS4 out of 5 stars
AirmailYes4.5 out of 5 stars
USPSNo0.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Coupon Code
Coupon CodeN/A 0.5 out of 5 stars
Special OffersNo0.5 out of 5 stars
GiftNo0.5 out of 5 stars Whois
Domain, LLC4.5 out of 5 stars
Creation Date2012-11-114 out of 5 stars
Registrant NamePrivate2.5 out of 5 stars
CountryUS4.5 out of 5 stars

Overall rating     3.8 out of 5 stars



Domain Information

The domain name information for online drugstores can sometimes reveal some interesting details. In this case, we can see that this address was registered in 2012 and this is quite a long time ago for an online pharmacy. Stores which have been operating for longer periods of time are more naturally going to probably be safer for customers, so this seems to be a good sign.

registered in 2012

The domain record also shows that this address was registered by Benzer Pharmacy as you would expect. Often these contact details are hidden with the use of a privacy service, but since that is not the case here, this is another good indication of a professional and legit pharmacy.

Web Platform

This pharmacy’s online presence is a very modern design and in fact, as it turns out this new design was only launched a few days before we came to review it.


The site provides health information and allows you to sign up for special offers. This isn’t a normal retail website, however, you can’t browse pages of medications for sale, instead, they direct you to their retail stores. They do offer an online refill service through their app.

Business Overview

Pharmacy building

Benzer Pharmacy operates over 100 stores across multiple US states. They have pharmacies in Alabama, Arkansas, California, Colorado, Georgia, Iowa, Louisiana, Nevada, North Carolina, Oklahoma, Tennessee, Texas and Virginia.

The business was only established in 2009 and has seen rapid growth in that time. Part of the strategy for growing the business is by encouraging the sale of franchises.

Business Name and Address

Reputable businesses don’t have any problems providing their customers with their full contact information, so it is good to find the business address displayed on this store. They give an address in Tampa, Florida, USA which is their corporate headquarters.

Tampa, Florida, USA

When we check this address we discover that it is their genuine business location, with signs displaying their business name.

Legal Approvals

This pharmacy site displays three seals from regulatory associations they are members of. These associations are the PCCA (the Professional Compounding Centers of America), URAC (the Utilization Review Accreditation Commission) and ACHC (the Accreditation Commission for Health Care).


When we check these memberships we find that they are genuine. Accreditation like this is clearly a good sign that this is a legit business which is operated professionally.

valid till 2021

Treatments Available

While you can’t browse the medical supplies available from this business, they do provide a refill service. It isn’t immediately obvious how you do this on their new site and it seems to only be available through their app.

Benzer is a compounding pharmacy which enables them to provide a customized medical service to patients. They are able to alter drug formulas in order to get better medical outcomes or create a pill that lacks an ingredient which may have caused an adverse reaction. They also promote their ability to add a flavor to pills to make them more palatable.

You will need a prescription when ordering from their stores and all the drugs are sourced or manufactured in the US.

Mobile App

Benzer has created an app for both Android and Apple devices. Their app allows you to manage your prescriptions, order online refills, request flavoring be added to your medication, request customization of your medical packaging and more besides.

search for the nearest pharmacy

As good as this all sounds though, many customers aren’t happy with how well the app performs. People seem to be having issues with not being able to register through the app, which makes it largely useless. These negative comments only seem to be fairly recent and there were better testimonials in the past for earlier versions of the software.

low rating Coupon

There aren’t currently any good coupons available for this pharmacy.

Payments and Deliveries

This site is correctly using an SSL security certificate to make sure your information isn’t hacked when you are using the store. Payment for your order can be made using credit cards and insurance plans, though you aren’t able to order directly through the store.

This business offers free delivery but only to US addresses. They don’t deliver outside of the US it should be noted.

Customer Support

If you need to contact customer support to deal with some issue regarding your order, there are a number of options. You can use their online form, phone them, fax them, write a letter, send them an email or use their live chat facility.

You can also contact them through their social media channels. They use:

  • Twitter
  • Facebook
  • Instagram
  • Linkedin
  • YouTube

All of these options suggest that customer support should be easy to contact.


We also haven’t found any complaints reported about bad customer support. All this indicates that you are likely to receive good support from this business when you need it. Reviews and Testimonials

4.7 stars

It can be revealing to find out what experience previous customers had with an online pharmacy. When we look at the reviews found on their Facebook page we find that most people are very happy with the service they have received from the company.

There are 144 customer comments which appear to be genuine and give the business an overall rating of 4.7 out of five. In particular, customers seem to be very happy with how attentive and friendly the staff are in the stores.

a greatful customer

Their Facebook page is regularly updated and has over 3,000 likes and followers, which is good for this type of corporate page.


This is very clearly a legit and well-established business with over 100 stores. They are members of accreditation organizations and should provide a safe and reliable service to customers. Most of their customers certainly seem happy with what the business offers with an overall high rating given.

This business isn’t perfect, however. We have uncovered some minor issues with their mobile app and their website doesn’t allow you to make purchases directly. It is for these reasons, that we award 3.8 stars to this pharmacy business.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  
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