Reviews – Not Without its Issues

3.4 out of 5 stars

Canada Wide Pharmacy Review is a pharmacy which provides an online prescription service for people in Canada. They claim to be correctly regulated and offer low prices on popular generic drugs. We take a look at this store and discover that while most things are correct there are a few issues of concern. Continue reading to find out if this store is worth your consideration.
Business NameCanada Wide Pharmacy
Business Address102-15129 100 Avenue
Surrey, BC, V3R 9P4
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsUS4 out of 5 stars
Countries where warehouses are locatedUS4 out of 5 stars
Phone numbers/customer support+1-877-240-4438
Mirror websitesN/A
Cross-border smuggling addressed to the receiverLow Possibility4.5 out of 5 stars
Medication counterfeitingLow Possibility4.5 out of 5 stars
Risk of poisoningLow Possibility4 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationYes4.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
LegitScript Legal Listnot in the base
PCCA, Professional Compounding Centers of AmericaNo0.5 out of 5 stars
URAC, Utilization Review Accreditation CommissionNo0.5 out of 5 stars
HIPPA, Health Insurance Portability and Accountability ActNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusNo0.5 out of 5 stars
FromUS4 out of 5 stars
AirmailYes4.5 out of 5 stars
CourierYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Coupon Code
Coupon CodeN/A 0.5 out of 5 stars
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars Whois
Domain, LLC4.5 out of 5 stars
Creation Date2016-10-134 out of 5 stars
Registrant NamePrivate2.5 out of 5 stars
CountryUS4.5 out of 5 stars

Overall rating     3.4 out of 5 stars



Domain Information

The domain information found in the Whois database shows that this site has only been online since 2016. This can raise suspicions that this isn’t a reliable pharmacy, as we’ve found scam stores don’t normally last for very long before being shut down.

work since 2016

What is better to find is that the domain name has a few years left to run before renewal. This isn’t, for obvious reasons, often something which we find with drugstores run by scammers.

Business Name and Address

This online pharmacy does provide an address for their business location. This is a store which is based in Surrey, British Columbia, Canada and it is genuinely where their business is operated from.

Legal Approvals and Certificates

The dispensing pharmacy is located in BC, Canada and because of this, we would expect to find that they are registered with the College of Pharmacists of British Columbia. If they aren’t registered in this way it means that their pharmacy store is operating illegally. However, a check with the database on the College of Pharmacists site shows that all is above board and they are registered as they need to be.


Medications on Sale

This pharmacy site is providing access to a large range of medications. They sell generic as well as brand name medicines and their prices for some of the better-known brands seems quite high, however.

Men's health drug

Their drugs are dispensed from their retail outlet in Canada. They provide information on the site to allow you to make contact with the pharmacist if you need more information about the pills you are taking. The product pages on the store also provide additional information about the pills they sell, though we found this section wasn’t completed for every drug available.

Prescription Requirements

This store does require that they receive a valid prescription from a Canadian doctor before they will dispense the meds you want. This is an indication of a more reliable online pharmacy that is acting responsibly towards the health and welfare of their customers.

They give you the choice of either emailing, faxing or posting the prescription to them. The pharmacy has order forms for you to print out to accompany the prescription. They don’t offer to make contact with your doctor as is common with some other pharmacies and this method of ordering will be inconvenient for some people. Coupon

Unfortunately, we haven’t been able to find any coupon codes for a discount on this pharmacy site.

Payments and Deliveries

The pages of this pharmacy site are protected using a valid SSL site certificate to ensure your information can’t be intercepted and stolen as you use the store. They will take payment using Visa, Mastercard, money order or check.

This drugstore is genuinely based in Canada and they will only dispatch their products within that country. Delivery is through Canada Post and is expected to take between 2 and 7 business days to arrive. $10 is charged for delivery.

Customer Support

This online drugstore claims to have customer service agents ready to deal with any issues you have. They give the operating hours of the call center on the site, these are;

5:30 AM to 6:00 PM (PST) – Weekdays
7:00 AM to 3:30 PM (PST) – Weekends

They provide phone numbers for the call center and also the pharmacy so you can consult with a pharmacist if required. There is also an email address, online form and fax number as well as a mailing address. All these methods of contact suggest that customer support should be good from this store. Reviews and Testimonials

Reading what other people think of an online pharmacy can be a good way to check if a store is legit or not. When looking for reviews we can find testimonials in a number of different places. There is feedback posted on Yelp, Google, Facebook and a Canadian business directory called DigiCan.

We haven’t found that many testimonials across these sites, however, with only 10 being found in total. The 5 comments posted to Google are all positive giving the pharmacy a maximum rating from all reviewers.

positive reviews

These reviews seem to be genuine but when we check on Yelp we discover an issue. There are only two testimonials on Yelp and both have been flagged as not recommended by the site. This seems to be because it thinks they are fake, part of the reason for that will be that they were posted on the same day.

only good reviews

One of the names of the customers was also seen in the Google profile testimonial. This name ‘Naz Banu’ also shows up on the DigiCan testimonial.

fake review

Clearly, these comments are from the same person posting on the same day. It seems likely that this person has some association to the pharmacy store and has posted fake feedback to try to promote the business.

On Facebook, however, there is no sign of ‘Naz’ and just two comments, one very good and one very bad. The bad post is from a very unhappy guy who berates their customer service and accuses them of being scammers. Despite his fake name, it seems likely that this is a genuine customer testimonial.

problems with customer service


This Canadian pharmacy operates from a genuine retail store and this certainly suggests it is a legit business. They are regulated by the correct organization for where they are based and require prescriptions from their customers before processing an order.

They have a call center to deal with customer orders and complaints, though some of the feedback suggests that this doesn’t always operate as well as it should. The feedback also reveals an attempt to manipulate the ratings they are given on review sites. It is our finding that an award of 3.4 stars out of 5 is a suitable rating for this pharmacy store.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  
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