Reviews – Too Much Negative Feedback

3.6 out of 5 stars


main page is a Canadian pharmacy which was founded in 2004. They claim to have sold cheap medication to over 2 million Americans who have saved up to 80% on their orders. They say that they are one of the most trusted pharmacies online. We take a look at this pharmacy site to find out if they are as trustworthy as they want you to believe, and whether you should look to them for your medical needs.
Business Address1275 West 6th Ave. Suite 300
Vancouver, BC, Canada V6H 1A6
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsCanada4 out of 5 stars
Countries where warehouses are locatedCanada4 out of 5 stars
Phone numbers/customer support+1-888-572-0832
Mirror websitesN/A
Cross-border smuggling addressed to the receiverLow Possibility4.5 out of 5 stars
Medication counterfeitingLow Possibility4.5 out of 5 stars
Risk of poisoningLow Possibility4 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
LegitScript Legal ListStatus: rogue0.5 out of 5 stars
PCCA, Professional Compounding Centers of AmericaNo0.5 out of 5 stars
URAC, Utilization Review Accreditation CommissionNo0.5 out of 5 stars
ACHC, Accreditation Commission for Health CareNo0.5 out of 5 stars
PharmacyChecker Verification ProgramYes4.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatYes4.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromCanada4 out of 5 stars
AirmailYes4.5 out of 5 stars
USPSYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Coupon Code
Coupon CodeN/A 0.5 out of 5 stars
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars Whois
Domain, LLC4.5 out of 5 stars
Creation Date2003-12-184 out of 5 stars
Registrant NamePrivate0.5 out of 5 stars
CountryUS4.5 out of 5 stars

Overall rating     3.6 out of 5 stars



Domain Information

The information found in the domain name database shows that this address was registered in 2003. This supports the claim made by the business of having been established in 2004. We have also found that stores which have been operated for longer are more likely to be legit than new sites, so this is a good thing to learn.

work since 2003

The database entry also shows that the owner of the site has chosen to use a domain privacy service. This means that the contact information and name of the person or organization which registered the domain is hidden.

located in the US

This, for obvious reasons, is frequently found in scam pharmacy registrations and is a concern when found here.

Business Name and Address

The pharmacy provides a contact address which is a reassuring thing to find on an online drugstore. The address is in Vancouver, British Columbia, Canada.


When we check this address it appears to be a genuine office location. Though we are unable to be certain that they are operating from this address or if it is just a mailbox service they are using.

They don’t provide a business name beyond the use of ‘Canadian Prescription Drugstore’ on the site. This doesn’t reveal anything about who really operates this business at this is only a ‘doing business as’ name which doesn’t allow us to check any further.

Legal Approvals and Certifications

This online pharmacy displays a seal from Pharmacy Checker. Clicking on this seal allows us to validate that they are actually still verified members of the program, which they are.


This should ensure that they have policies in place to keep customers details and financial information safe. It should also mean that they have a pharmacy in Canada which dispenses some of the medication and allows patients to consult with a pharmacist if required.

The details of this membership reveal that the pills are dispensed from several other countries and not just Canada as you might expect. In fact, it shows that the main pharmacy used by this site is actually in the UK rather than in Canada. A fact which makes the name of the site somewhat misleading.

A check with LegitScript shows that they consider this regulation to not be enough. They give the store the classification of a ‘rogue’ pharmacy which is operated in violation of applicable laws for where they sell to.

status: rogue

Medications on Sale

This store sells brand and the cheaper generic variety of drugs. As we have previously shown they don’t dispense all their medication from Canada, instead, the pills are dispatched from many different and unnamed locations around the world. These include:

  • UK
  • Australia
  • New Zealand
  • Singapore
  • Turkey
  • India

They offer a good range of drugs on their store. These include drugs like Prozac, Crestor, Propecia, Advair Discus and others. The prices we see on this site seem to be somewhat higher than expected. Considering that they are using multiple locations, you would expect to find better prices than we are actually seeing.

rx men's health drugs

Prescription Requirements

This store does require valid prescriptions to be sent to them before they will dispatch the drugs you have ordered. This is good to see and shows that this business is giving some regard to patient safety.

They offer several different ways to get the prescription to them for validation. This includes fax, email and post. Coupon

We haven’t secured any good discount coupons for this store at the present time.

Payments and Deliveries

This store has a valid security certificate to make sure your information is safe when you enter it on the pharmacy. You can pay using e-check, wire transfer and you can send a check in the mail. There isn’t an option to pay with credit cards so that will be inconvenient for many customers.

New customers receive free shipping on their first order. Standard shipping costs $14.95 with delivery in 15 to 20 days, Expedited shipping costs $39.95 with delivery within 10 days. You can choose to pay a one time fee of $49.95 for free shipping forever, which is an interesting idea. Customers outside of North America are charged $39.95 for shipping.

Customer Support

If you have a complaint with your order this store provides a number of ways to get help. They have a mailing address, email, fax and phone numbers and representatives are available between 9 AM to 5 PM Pacific time. All of this should suggest they the customer support will make sure that issues are dealt with efficiently. However, reports from customers seem to suggest otherwise.

There are a number of complaints found on the BBB site, as well as on Trustpilot and Pharmacy Checker. This number of concerns suggests that this isn’t a reliable pharmacy that you would expect. Reviews and Testimonials

There are many reviews from customers found online. This shouldn’t be a surprise for a pharmacy which has been operating since 2004. However, much of the feedback is far from positive, showing that many customers have been very unhappy with the service provided by the store.

the average rating

On Trustpilot, they only have a 3-star rating with 15% of their customers rating them as bad and giving them 1 star. Though most customers give them a great review this shows that there are a number of issues with this store.

1 and 2-star reviews


This Canadian pharmacy has been operating for a very long time, they have some regulation and correctly require a prescription to order. They give free shipping to new customers and sell a good range of pills.

Everything isn’t perfect, however, with this drugstore. They have more bad feedback and complaints that we would like to see and there isn’t much transparency over the ownership of the site.

We conclude that our rating is 3.6 out of 5 stars for this online pharmacy.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  
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