Reviews. A New Zealand Based Online Pharmacy ?

2.6 out of 5 stars

Most of the drugstores that we often review claim to originate from Canada, the UK and the US. Today we look at, which is an online pharmacy that is allegedly based in New Zealand.
Business NameKiwidrug
Business Address5765 Turner Road Unit #1 Suite #185
Nanaimo, British Columbia, V9T 6M4, Canada
4.9 out of 5 stars
Country of origin of medicationsCanada, India, Singapore, China, Turkey, UK, NZ4 out of 5 stars
Countries where warehouses are locatedUSA, Canada4.5 out of 5 stars
Website belonging to an illegal affiliate programNo4.5 out of 5 stars
Phone numbers/customer support1 (888) 380-3779
Cross-border smuggling addressed to the receiverNo4.5 out of 5 stars
Medication counterfeitingNo4.5 out of 5 stars
Compliance with storage requirements during transportation (temperature, humidity and other factors)Yes4.5 out of 5 stars
Risk of poisoningNo4.5 out of 5 stars
Licenses, Certificates and Approvals
HHS, U.S. Department of Health & Human ServicesNo
FDA, U.S. Food and Drug AdministrationNo
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
Legitscript Legal ListNo0.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo
EMA, European Medicines AgencyNo
PGEU GPUE, Pharmaceutical Group of European UnionNo
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromCanada, India, Singapore, Turkey, UK, NZ4 out of 5 stars
Standard Shipping$103 out of 5 stars
Free ShippingFor orders above US$1004.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressYes
BitcoinNo Coupon Code
Coupon Code Yes. (change every month)3 out of 5 stars
Special OffersYes5 out of 5 stars
Domain - Whois
Creation Date2006-04-274.5 out of 5 stars
Registrant NameFernando Montero3.5 out of 5 stars
Admin NameFernando Montero3.5 out of 5 stars
Tech NameFernando Montero3.5 out of 5 stars

Overall rating     2.6 out of 5 stars




About the Pharmacy

Kiwi Drug is an online drugstore that claims to have its roots in New Zealand for over 40 years. Nevertheless, we could not verify the statement considering the fact that mail order pharmacies have only become prominent in the last 20-30 yrs.

The pharmacy also claims that all of its pharmacists are members of the Pharmaceutical Society of New Zealand. However, we cannot confirm if all these assertions are true.

Domain Information

A quick search on shows that this pharmacy was registered on 2006-04-27, meaning that it has been in operation for slightly over 12 years.

From this info, we can conclude that the previous assertions about the age of this pharmacy are false.

Furthermore, the name of the organization running this pharmacy is provided as Venture I S. A while the registrant is Fernando Montero from Panama City. This is another big revelation indicating that the pharmacy is not headquartered in New Zealand.

Web Platform

The website is plain and simple, making it very user-friendly. In essence, all the menus and products are well-arranged. However, the homepage has plenty of text to read, which makes the entire website uninspiring.

Our investigations reveal that this pharmacy is associated with a handful of affiliate websites. However, according to the drugstore, all its affiliates are registered under their respective jurisdictions.

Some of the mirror sites related to this pharmacy include:


Featured Products

A look at this pharmacy’s website shows that there are plenty of drugs to choose from. The drugstore deals in a wide selection of medications ranging from antibiotics to mental health drugs. Some of the top featured products include Bio oil, pregnancy vitamin supplements, anti-snoring aids, Cialis and Viridol duo injections.

The pharmacy claims that all their products are sourced from pharmaceuticals in Canada, New Zealand and the UK. However, we discovered that most of these medications are sourced from countries such as China, India and Pakistan. This raises a lot of questions about the quality of these medications. Although some drugs may be genuine, clients are advised to be careful when purchasing products from this drugstore

Prescription Requirements

According to the pharmacy, all products marked “Prescription Required” or “RX” do require a prescription from a certified physician. After placing your order, you will be required to send your prescription via email or upload the document via the website’s secure contact page.

Prices of Drugs on sale

The prices offered by this pharmacy are fair. You may view the prices of products using your preferred currency to make it easier for you to calculate the exchange rates. Available currencies include USD, AUD, NZD, BP and the Euro among many others.

Licenses, Approvals and Certifications

This pharmacy claims to have several approvals and certifications from various regulatory agencies, including the New Zealand Medicines Control Authority. However, there is no documentation to prove that these assertions are true. In fact, a search on shows that the pharmacy has been flagged as Rogue.

Making Payments & Using Promo Codes and Discounts

The pharmacy accepts several payment options, including:

  • Visa
  • Mastercard
  • JCB
  • American Express

All payments are calculated in NZ$ meaning that the cost of your total order may fluctuate according to the prevailing exchange rates. All medications are duty free and not subject to local tax.

This pharmacy offers various promo codes on selected medications. However, these discount codes tend to change every month depending on various marketing factors. To access a promo code, you must visit the pharmacy’s Facebook page

Shipping Info

Kiwi Drug offers various shipping options, including DHL Global Mail, Registered Mail and Express Mail Service. The delivery times depend on the date the order was placed and the destination address. You may or may not track your order depending on the shipping option that you select.

Additionally, the pharmacy offers a flat shipping fee of 10 NZ$. Meanwhile, orders above US$100 enjoy free standard shipping (DHL Global Mail)

Customer Support services

Customers may contact support via an international toll-free number, email or via regular mail. Nevertheless, the pharmacy insists that the fastest way to get a response from the customer care representative is via email. Reviews and Customer Feedback

According to, the pharmacy has a very high trust rating of about 96%. This shows that most customers are delighted by the available products and services. Nevertheless, it should also be noted that the pharmacy has a history of violating drug laws and it is listed on legit script as rogue.

The customer reviews and testimonials available on third-party websites such as MYWOT, and are sharply contrasting.

For instance, most customers on could not hide their disgust at the unprofessional manner the pharmacy treated them. The main complaints revolved around late delivery and wrong amount of medications.

On the other hand, reviews available on are very positive, with 79% of 419 customers giving the pharmacy an excellent rating. Most customers are happy about the high quality of drugs, fast shipping and affordable rates.

The reviews on are also fairly positive with majority of customers sharing the extraordinary experiences with

Bottom line: Is legit or a Scam?

From our observations, this pharmacy is not a scam. However, it has been embroiled in various cases of business malpractices and violation of drug regulations that have dented its reputation. For instance, there is no proof to show that the company is headquartered in New Zealand.

Furthermore, the pharmacy sells medications from China, India and other Asian countries. This means that the quality of the products on offer is questionable. Despite the few shortcomings, this pharmacy seems to be legitimate. However, clients should be extra vigilant and carry out thorough verifications before placing an order or consuming any product from the site.

In view of these considerations,we could only give the site a 2.6 out of 5 stars rating.


Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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