It is very rare to find a genuine online pharmacy in this era of globalization and internet technology. Most of the available internet health stores are either outright scams or non-compliant drugstores selling counterfeit drugs. However, genuine online drugstores do exist. With a little bit of research, you can find a store that suits your needs and preferences. Today, we review medexpress.co.uk, which is one of the few genuine UK-based online pharmacies with a moderate reputation.
| Website | medexpress.co.uk | |
| Business Name | MedExpress Enterprises Ltd | |
| Business Address | 37 Sun Street EC2M 2PL London, United Kingdom | |
| License | Yes |  |
| Country of origin of medications | UK, EU, India ... | |
| Countries where warehouses are located | United Kingdom | |
| Phone numbers / customer support | 0208 123 0508 Fax: 0207 112 5210 | |
| Medication counterfeiting | No | |
| Risk of poisoning | No | |
| Licenses, Certificates and Approvals | ||
| General Pharmaceutical Council | Yes. Registration number: 9010254 | |
| MHRA, Medicines and Healthcare products Regulatory Agency | Approved | |
| NABP, National Association of Boards of Pharmacy | No |  |
| LegitScript Legal List | Status: Unapproved |  |
| EMA, European Medicines Agency | No | |
| PGEU GPUE, Pharmaceutical Group of European Union | No | |
| PharmacyChecker Verification Program | No | |
| More Information About Website | ||
| Customer Support | Yes | |
| Email support | No | |
| Live Chat | Yes | |
| Check Order Status | No | |
| Delivery | ||
| From | UK | |
| Postal Service | Yes | |
| DHL | No | |
| FedEx | No | |
| Shipping Cost (Standard service) | £ 2,90... £ 19.95 |  |
| Payment | ||
| Safety Payment (HyperText Transfer Protocol Secure) | Yes | |
| MasterCard | Yes | |
| Visa | Yes | |
| American Express | Yes | |
| JCB | No | |
| Check | No | |
| Money Order | No | |
| Bitcoin | No | |
| Medexpress.co.uk Coupon Code (Promo Code) | ||
| Discount Code/Promotion Code | N/A | |
| Special Offers | Yes | |
| Gift | No | |
| medexpress.co.uk - Whois | ||
| Registrar | Name.com LLC |  |
| Creation Date | 2011-09-11 | |
| Registrant Name/Admin Name/Tech Name | Medexpress Group Limited | |
3.4
Contents
Review
Domain Info
The domain name of this pharmacy was registered in September 2011, meaning that the pharmacy has been in operation for roughly over 6 years. According to whois.com, the name of the registrant is provided as Medexpress Group Limited, which is a UK-registered limited company. Further investigations reveal that the site could be based in Ireland, while the owner of the domain could be based in London.
Whois
Web Platform
The web layout of this website is fairly professional, but it features numerous details that might compromise its professional look. The homepage features info about the company, medical team, how the ordering system works and other available services. Apparently, there is no evidence to suggest that the site has mirror websites or belongs to an illegal affiliate program.
This pharmacy also offers provisions for account creation. Any client that opens an account on this platform stands to gain from special price offerings and newsletters on the latest medical news. However, some clients have complained about receiving numerous spam emails soon after opening their accounts and providing their email addresses.
Business Name and Address
This online pharmacy is registered under the business name MedExpress Enterprises Ltd. Unlike rogue online pharmacies that are usually quick to hide their identity and business location, MedExpress Enterprises are proud to reveal their business address. The pharmacy is located in:
37 Sun Street, EC2M 2PL
London, United Kingdom
Legal Approvals, Licenses, and Certifications
This internet pharmacy is registered under the UK business laws, meaning that it is recognized as a valid business that is operating legally. We confirmed that the pharmacy has a valid license with the General Pharmaceutical Council under registration number 9010254.
General Pharmaceutical Council
Besides the pharmaceutical license, this pharmacy has legal approval from the Medicines and Healthcare Products Regulatory Agency (MHRA).
MHRA
However, a check on LegitScript.com reveals that the pharmacy does not comply with the agency’s verification standards hence it has been unapproved. Nevertheless, this is not a major concern to many potential clients considering the fact that the pharmacy has been certified as legitimate by other regulatory bodies.
LegitScript
Medications and Products on Sale
This pharmacy conveniently offers a wide selection of high-quality medications sourced from the United Kingdom, the European Union and India. The drugstore is licensed to offer:
• Prescription only medicines
• General sales list medicines
• Pharmacy medicines
The drugs available on this platform are branded, and are similar to what is available in other high-street pharmacies. Popular medications range from erectile dysfunction drugs to skin care products. You may also access other medications such as anti-malaria drugs, asthma inhalers, weight loss supplements and anti-smoking aids, among many other health products.
Prescription Requirements
According to this pharmacy’s prescription policy, you do not need a valid prescription to acquire medications. The pharmacy does not accept existing National Health Service (NHS) or private prescriptions. Instead, Medexpress offers free consultation on all eligible patients. All you have to do is select the required medication, complete an online questionnaire and wait for the approval of your treatment by a qualified physician from the pharmacy. Once approved, the medication will be shipped to the destination address via express delivery.
Pricing/Payment and Deliveries
The prices of drugs on this platform are fair compared to what other high street pharmacies are offering. The standard dosage of Viagra (50mg) consisting of 32 tablets goes for £89.99, which translates to £2.81 per tablet. According to most customers, this is the lowest price offering in the UK.
The payment options available on this platform include:
• MasterCard
• Visa
• American Express
All transactions are secured using Hyper Text Transfer Protocol Secure and encrypted using Secure Sockets Layer (SSL). This ensures that all credit card data and user info passing between the servers and browser remain confidential.
The pharmacy promises discreet shipping and delivery via postal service to over 10,500 local branches and international destinations. Regrettably, this pharmacy does not delivery medications to the USA for reasons best known to them. All shipments come from the pharmacy’s Central London Office in the UK, delivered in plain packaging for enhanced confidentiality.
The standard shipping cost is £2.90, but can go up to £19.95 depending on the destination address and other additional costs such as insurance cover.
Customer Support
This pharmacy offers customer support services via Live Chat and email. Clients may also call the help desk team in case of any queries.
According to some clients, the help desk services offered by this pharmacy are not up to standard. The support team takes too long to respond to queries sent via email. This is rather unfortunate considering the fact that most clients prefer sending queries via email for detailed feedback.
Medexpress.co.uk Reviews & Testimonials
This online drugstore has a number of customer reviews and testimonials that talk about the level of service offered.
Positive Reviews
The positive reviews highlight the quality of the available products, the level of service, pricing and delivery times. A client named Kristian Vanviere was very happy with the level of service offered. Another client by the name Tim Gornaill was happy with the pricing of the products, but disappointed with the quality.
Negative Reviews
Major complaints revolved around the constant spam emails and poor customer service. Some clients were unhappy with the quality of available medications, while others complained about not receiving their orders. A frequent customer named Namit Sood was unhappy about his failed delivery and the poor customer support. He vowed to look for another supplier.
Conclusion – Is Medexpress.co.uk legit?
Medexpress is a genuine online pharmacy with a good reputation, especially in the United Kingdom. The pharmacy offers genuine products similar to what other high street pharmacies are offering. The fact that the pharmacy has a valid license and several approvals from medical agencies reveal that this pharmacy is legitimate.
For this reason, this pharmacy deserves a 3.6 out 5-star rating.
Possible alternatives
While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.
For more information, take a look at the Highly Credible List of online drug stores on our website!!!
What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!
