Reviews – Less Than Perfect

1.8 out of 5 stars


main page is an online pharmacy offering 24/7 customer support and claiming that their customers love them. Our look into what they have to offer, however, suggests that there are more problems than might first appear obvious.
Business NameMedsvilla
Business Address201, Second Floor, Billenium Bussiness Corner, Surat, Gujarat3.5 out of 5 stars
LicenseNo0.5 out of 5 stars
Country of origin of medicationsIndia1 out of 5 stars
Countries where warehouses are locatedIndia1 out of 5 stars
Phone numbers/customer support+1-631-343-5020
Mirror/related websitesN/A
Cross-border smuggling addressed to the receiverStrong possibility0.5 out of 5 stars
Medication counterfeitingStrong possibility0.5 out of 5 stars
Risk of poisoningStrong possibility0.5 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript statusRogue0.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
EMA, European Medicines AgencyNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatYes4.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromPakistan, India, etc
1 out of 5 stars
AirmailYes4.5 out of 5 stars
EMSYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Shipping Cost (Trackable service)$302 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Discount code
Discount codeN/A
Special OffersYes4.5 out of 5 stars
GiftYes4.5 out of 5 stars - Whois
RegistrarRebel Ltd2 out of 5 stars
Creation Date2019-04-291.5 out of 5 stars
Registrant NameHidden0.5 out of 5 stars
Admin NameHidden0.5 out of 5 stars

Overall rating     1.8 out of 5 stars




Domain Name Information

The details we find in the domain name records for this online pharmacy show that this store is pretty new. The domain name was registered in April 2019, and we have found that the newer pharmacy, the more likely it is to be a Scam.

registered in 2019

There is some information in the domain name records about who owns this address. It tells us that the owner is in Gujarat, India. This is better than we see with a lot of online pharmacies, however, who use methods to hide their registration information.

Business Contact Details

This pharmacy does provide a business address on their site. This tells us that they are located in India. This information lines up with what we found in the domain name records, and this is a legit sign.

telephone number and email

Checking this address shows they are situated on the outskirts of the city of Surat on the west coast of India, about 150 miles north of Mumbai.

Related Website

On the refunds and returns page of the website, there is a mention of an order being placed to ArrowMeds. A check on this shows that there is indeed another online pharmacy called, and they are also located in Surat.


Their address is slightly different, but it turns out it is just a short distance up the road from the location given for Meds Villa. This seems to show that the two businesses are operated by the same people and that they copied text from one site to another.

Regulatory Approvals

The store provides no information to show that they are correctly regulated to operate their business. They don’t feature any regulatory seals on the site and don’t make any mention of being approved to operate their business in India.


A check with LegitScript indicates this pharmacy shouldn’t be trusted. They have been given the lowest classification of a rogue online pharmacy, showing that they don’t have the correct accreditation to sell to customers in the countries they operate.

Medication Offered

for men

The range of medications for sale on this pharmacy is fairly limited. They mostly stick to generic brands, and their prices are fairly low. They are selling treatments for:

  • Skin disorders
  • HIV
  • Cancer
  • Men’s health

When checking the product pages of the pills they sell, they do give information about the manufacturer. This is something good to see and could mean the pills are safer from this drugstore than some others.

Prescription Requirements

The pharmacy does state that customers have to send prescriptions to them before they will complete their order. However, this will mean mailing your prescription to India.

On top of this problem, their mailing address appears to have a couple of spelling mistakes. And overall, we doubt that this statement is really true. It is likely that if you order from this pharmacy, you will not be asked to provide a valid prescription for the medication, and they will send it anyway.

Payment and Shipping

The pages of this pharmacy are secured with a valid SSL certificate. The ordering process seems a little strange for this pharmacy. You have to wait for an email from them, which doesn’t seem to happen automatically, and then click a link to pay. They seem to take payment through PayPal.

Shipping from this pharmacy will cost you a flat fee of $30. Reviews

There are reviews on the site itself as well as on Trustpilot. On the front page of their site when linking to Trustpilot, they claim that their customers love them.

mostly excellent

However, when we check the Trustpilot page this isn’t entirely true. A quarter of their customers give them the lowest mark of 1 star. Those customers certainly don’t love them, thinking them a scam.

positive and negative


This Indian based pharmacy is a bit of a mixed bag. They do provide some details which are good, but unfortunately, this is outweighed by the bad. They have too many negative customer reviews, no regulatory approval, and there have to be some doubts about their ability to provide customers with a great service.

We only give this drugstore 1.8 star and encourage you to look elsewhere for the provision of your medication.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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