
OnlineDoctor.Superdrug.com is an online pharmacy operated by a long established retail business. They offer doctor consultations and free delivery, but are they really as good as they seem? We investigate the details of this drugstore to discover if you should use them to supply your medical needs.
Website | onlinedoctor.superdrug.com | |
Business Name | Health Bridge Ltd. | |
Business Address | Superdrug Online Doctor Health Bridge Limited 3 Angel Square, 4th Floor 1 Torrens Street London, EC1V 1NY United Kingdom | ![]() |
License | Yes | ![]() |
Country of origin of medications | UK | ![]() |
Countries where warehouses are located | UK | ![]() |
Phone numbers/customer support | 020 3588 0293 | |
Mirror/Related websites | No | |
Cross-border smuggling addressed to the receiver | Low possibility | ![]() |
Medication counterfeiting | Low possibility | ![]() |
Risk of poisoning | Low possibility | ![]() |
Licenses, Certificates and Approvals | ||
CIPA, Canadian International Pharmacy Association | No | ![]() |
GPS, General Pharmaceutical Council | Yes | ![]() |
MHRA, Medicines and Healthcare products Regulatory Agency | Yes | ![]() |
NABP, National Association of Boards of Pharmacy | No | ![]() |
LegitScript Legal List | No | ![]() |
DEA, U.S. Drug Enforcement Administration | No | ![]() |
EMA, European Medicines Agency | No | ![]() |
PGEU GPUE, Pharmaceutical Group of European Union | No | ![]() |
PharmacyChecker Verification Program | No | ![]() |
More Information About Website | ||
Customer Support | Yes | ![]() |
Email support | Yes | ![]() |
Live Chat | No | ![]() |
Check Order Status | No | ![]() |
Delivery | ||
From | UK | ![]() |
Airmail | Yes | ![]() |
EMS | Yes | ![]() |
Fedex | No | ![]() |
TNT | No | ![]() |
DHL | No | ![]() |
Shipping Cost (Next Day Delivery) | £3.99 | ![]() |
Payment | ||
Safety Payment (HyperText Transfer Protocol Secure) | Yes | ![]() |
MasterCard | Yes | |
Visa | Yes | |
American Express | No | |
JCB | No | |
E-Check | No | |
Bitcoin | No | |
onlinedoctor.superdrug.com Coupon Code | ||
Coupon Code/Discount | N/A | |
Special Offers | Yes | ![]() |
Gift | No | ![]() |
onlinedoctor.superdrug.com - Whois | ||
Registrar | Nom-iq Ltd. | ![]() |
Creation Date | 1999-09-23 | ![]() |
Registrant Name | No Information | ![]() |
Admin Name | No Information | ![]() |
Tech Name | No Information | ![]() |
3.8
Contents
Review
Domain Name Information
A legit online pharmacy is more likely to be using a domain name which was registered a long time ago. Also, domain names with many years left to run suggest that the business expects to be around for many years to come. We find that both of these things are true for this domain name address, suggesting that this is more likely to be a safe drugstore.
Business Details
Superdrug is a large and well-known presence on the high street in the UK and Ireland. They operate pharmacies in over 800 locations, employing more than 14,000 staff. However, this sub-domain of the main site is operated by a different business on behalf of Superdrug. The online doctor service is provided by Health Bridge Limited from an address in London. Health Bridge also operates a couple of other online pharmacy brands; ZavaMed and DrEd.
Legal Approval
For an online pharmacy to be operating legally in the UK they need to stick to both the British and European regulations. These regulations are designed to make sure that patients are kept safe when making medical purchases online. In order to keep to the law, the site must be registered with the MHRA (Medicines and Healthcare products Regulatory Agency) which is a UK Government agency. They also need to display the Distance Selling Logo with the British flag incorporated. They are both correctly registered and also displaying the logo.
The Care Quality Commission also regulates this doctor service, visiting their offices every few years to check they are fully compliant with the law and best practice. Their last inspection was in 2017 and they were found to be providing a caring, safe, responsive, well-led and effective doctor consultations in line with the regulations.
The main dispensing pharmacy also has to be legally registered with the General Pharmaceutical Council. A check in the database confirms that the dispensing pharmacy is correctly registered.
Medication on Sale
The medication available on this store is fairly limited, catering for among other problems; sexual health issues, travel sickness, acne, diabetes and hair loss. You order is reviewed by a doctor and you need to fill in a questionnaire so you can be assessed. It is by no means guaranteed that the doctor will write you a prescription for the treatment you want.
Payment and Shipping
Pills can be purchased from this online drugstore using credit and debit cards. The site is secure and safe to enter your details thanks to an up-to-date SSL certificate.
This service only sells drugs to people with UK addresses. Delivery is free and you can expect to receive your pills within 4 days. A next day delivery service is available for a charge of £3.99 when you need your pills faster. You are also able to collect your pills from your local Superdrug pharmacy.
OnlineDoctor.Superdrug.com Reviews
When you are looking at a new pharmacy to place your trust in a good starting point is often the opinion of other customers. This will allow you to quickly find out if you’ll get the service you need or if you should look elsewhere. A common problem with customer testimony found on drugstores is that it is uploaded to the site because it shows the business in a good light, the negative comments being left out.
When looking for OnlineDoctor.Superdrug.com reviews we don’t need to rely on the pharmacy’s own testimony page. There is a Trustpilot page for this pharmacy which contains nearly 8,500 customer reviews.
With an overall rating of ‘Excellent’, this seems to be a great endorsement for the drugstore, The feedback does seem to be from real customers, but the large number suggests that they are given some encouragement to post reviews here.
Conclusion
The online doctor service provided on the Superdrug site has many things to recommend it.
They have all the correct regulation and an awful lot of satisfied customers. The service is part of a very well established business with a large number of stores. There are some issues, however, which lead us to give the site 3.8-stars out of five. These issues are that they only ship drugs to the UK and the prices aren’t the most competitive around.
Possible alternatives
While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.
For more information, take a look at the Highly Credible List of online drug stores on our website!!!
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