Reviews – Spiraling Downwards

3.6 out of 5 stars


main page is part of a well-known and established a chain of stores across the US. They claim to be number 1 in customer satisfaction for the second year in a row. We investigate this business to find out if they really are number 1 in the opinions of their customers and if you should consider shopping with them.
Business Address3333 Beverly Road
Hoffman Estates, IL 60179
United States
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsUS4 out of 5 stars
Countries where warehouses are locatedUS4 out of 5 stars
Phone numbers/customer support+1-877-266-4268
Mirror WebsitesN/A
Cross-border smuggling addressed to the receiverLow Possibility4.5 out of 5 stars
Medication counterfeitingLow Possibility4.5 out of 5 stars
Risk of poisoningLow Possibility4 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyYes4.5 out of 5 stars
Legitscript Legal ListStatus: unverified3.5 out of 5 stars
PCCA, Professional Compounding Centers of AmericaYes4.5 out of 5 stars
URAC, Utilization Review Accreditation CommissionYes4.5 out of 5 stars
ACHC, Accreditation Commission for Health CareYes4.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusNo0.5 out of 5 stars
FromUS4 out of 5 stars
AirmailNo0.5 out of 5 stars
USPSYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Coupon Code
Coupon CodeN/A 0.5 out of 5 stars
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars Whois
RegistrarCSC Corporate Domains, Inc.4.5 out of 5 stars
Creation Date1994-12-194 out of 5 stars
Registrant NameWeb Master3.5 out of 5 stars
CountryUS4.5 out of 5 stars

Overall rating     3.6 out of 5 stars




Domain Information

This pharmacy is operating using a subdomain address, the domain has been around for a very long time the records show. A site which has been operated for such a long time is almost guaranteed to be a legit business.

a long time history

We can also see details of who registered this domain in the records. The name ‘Sears Brands LLC’ is given as the registrant contact with an address in Illinois, USA. It is possible to hide these details with the use of a privacy service, so it is good to not find that here.

available info

Business History

old building

Kmart is a well-known name in US retail and has quite a history behind them. The SS Kresge Corporation was established in 1899 with the founding of their first outlet in Memphis, Tennessee.

It wasn’t until 1962 that the name Kmart was adopted to become the brand name of the business. The chain of stores grew to a high of over 2,300 locations in the 1990s.

Kmart went through two bankruptcies in more recent times which saw the business acquired by the Sears group. In the last decade, the fortunes of the Kmart chain has fallen further with the closure of more stores due to lack of sales.

Sears Holdings found itself also filing for bankruptcy in 2018 and this has led to further closures and the sale of the remain stores to investors. The chain now operates 202 stores across America not all of which operate pharmacies.

Legal Approvals

In order for this pharmacy business to be operating within the law, they are required to be registered with the NABP. This US agency oversees the safe distribution of medication to customers. When checking the National Association of Boards of Pharmacy site we can see that Kmart is registered with them in their VIPPS program.

an active member

The Verified Internet Pharmacy Practice Sites program ensures that the store is complying with the state regulation in which it is based. It also means that they meet national standards of acceptable pharmacy practice, stick to high standards of privacy, provide security of prescriptions, operate a quality assurance policy and make sure that customers are able to consult with a pharmacist when required.


When checking with LegitScript we find that they only have the rating of ‘unverified’. This rating isn’t the worst available from LegitScript and may not mean that the store is doing anything wrong.

Medications on Sale

This store doesn’t allow you to browse a range of products as you would normally expect to find with online pharmacies. Instead, on this site, you are able to order refills of prescriptions you already have and then collect the medication from the Kmart Pharmacy store of your choice or delivered to you.

Services Offered

The site provides information on the services offered by the real-world pharmacy stores in the chain. They provide specialized medicine for a number of different chronic ailments. They also have the ability to add a flavor to medicines to make them easier for children to take.

Other services provided include pet medication, immunizations and medical counseling to make sure your questions and concerns are answered. They also have an app available to make keeping on top of your prescriptions easier. Coupon

We haven’t currently found any reliable coupon discount codes for this pharmacy.

Special Offers

This pharmacy offers a number of special discounts when shopping with them. If you fill 5 prescriptions within one year you qualify for $5 in points in their ‘Shop Your Way’ membership promotion.

5$ bonus

Other purchases with them also give you points and you can use these points online or in their real-world stores. They are also valid Sears stores as well as the main Kmart operation. The downside to this points promotion is that any points you receive are only valid for two weeks.

Medicare Part D

Kmart accepts most Medicare insurance plans including:

  • SilverScript
  • BlueCross BlueShield
  • AARP
  • Aetna

With Medicare part D you may receive copays as low as zero dollars, though to find out you will need to inquire with your local pharmacy.

Payments and Deliveries

They accept payment through medical insurance and by major credit cards.

They will only dispatch to US addresses. Delivery is free and they use USPS. If you place your order by 12 PM they normally expect to dispatch it the same day.

Customer Support

The customer support should be fairly good with this business which is part of such a large and well-established chain. At least, that is what you would expect to find, however, if comments made by their customers are to be believed, this may not always be the case.

They provide email addresses and phone numbers to deal with any concerns or complaints you may have with the service provided. Reviews and Testimonials

Finding out what other people think about an online pharmacy is a great way to learn the truth about how well the store performs. When looking for reviews we do find a lot of feedback about the Kmart stores as a whole.

mostly positive

This feedback is very mixed but they do have more five star ratings than anything else. The more recent feedback from customers seems to be trending in the wrong direction, however, with a lot of low ratings lately.

3 stars

1 star

Many customers certainly seem to think that they are going out of business and have a lot to say about the problems they have experienced shopping at the store.


Shopping at the Kmart Pharmacy is certainly going to be a safe choice, though it doesn’t seem like it is the best choice you could make with a large number of problems reported recently with the chain.

They are correctly regulated and have a long history which seems to be nearing its end. This will inevitably lead to their staff being less motivated to provide a good service to customers, as their jobs become uncertain.

We award this business 3.6 stars out of a possible five.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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