Reviews. Online Prescription Service using Fake CIPA Seal.

2.6 out of 5 stars claims to be an online prescription referral platform that directs customers to affordable medications. The company has been in operation for close to two decades serving customers across the globe. However, things have not been rosy for this company lately, as suggested by the numerous complaints against it. This review highlights some of the reasons why you should take extra caution when dealing with this company.
Business AddressNo0.5 out of 5 stars
LicenseNo0.5 out of 5 stars
Related websites
Country of origin of medicationsCanada, United Kingdom, Singapore, Mauritius, Turkey, New Zealand, and Australia3 out of 5 stars
Countries where warehouses are locatedCanada4 out of 5 stars
Phone numbers / customer support1-888-791-3784
Medication counterfeitingNo4.5 out of 5 stars
Risk of poisoningNo4.5 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript Legal ListRogue Internet Pharmacy website0.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
EMA, European Medicines AgencyNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramYes4.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatYes4.5 out of 5 stars
Check Order StatusNo0.5 out of 5 stars
FromCanada, United Kingdom, Singapore, Mauritius, Turkey, New Zealand, and Australia4 out of 5 stars
AirmailNo0.5 out of 5 stars
Shipping Cost (Standard airmail service)Included4 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes0.5 out of 5 stars
MasterCardNo0.5 out of 5 stars
VisaNo0.5 out of 5 stars
American ExpressYes4.5 out of 5 stars
JCBNo0.5 out of 5 stars
CheckYes4.5 out of 5 stars
BitcoinNo0.5 out of 5 stars Coupon Code
Coupon Code/Discount Number5% Off. Code: CALDER
Special OffersNo0.5 out of 5 stars
GiftNo0.5 out of 5 stars - Whois
RegistrarRebel Ltd, Barbados2.5 out of 5 stars
Creation Date2000-11-144.5 out of 5 stars
Registrant Name/Admin Name/Tech NamePrivacy Hero Inc, Barbados1 out of 5 stars


Overall rating     2.6 out of 5 stars






Web Platform & Domain Info

The domain was registered on November 14, 2000. However, the name of the registrant is not provided as they are using an anonymous service to hide their identity. We also discovered that the owner could be located in Barbados, as suggested by the registrant’s address.


This site has a very low trust rating on This is probably due to the fact that the exact location of the pharmacy is unknown. According to scamadviser, the site could either be located in the Netherlands or the United States

Further analysis using scamadviser shows that this site is involved with a high risk country and the chances of online fraud are very high.



Mirror Websites

The site is associated with several mirror websites. We tend to believe that these related sites belong to contracted pharmacies that are working in collaboration with Planet Drugs Direct. Some of the mirror websites include:


Company Profile

The business name of this company is Planet Drugs Direct. However, we established that this business name is not registered anywhere. In addition, this online service does not provide a physical business address, other than a postal box address.


The company works with contracted pharmacies based in Canada, Singapore, Turkey, United Kingdom, Mauritius, New Zealand and Australia.


To further confirm our fears, has earmarked this pharmacy as rogue.



Legal Approvals and Licenses

We discovered that this company has been accused several times of violating federal laws. Firstly, our probe reveals that the site is using a Fake CIPA seal to lure clients into buying their products.




In addition, the company has been flagged as rogue on This is because of failure to comply with minimum verification standards.

The only reprieve is that the company has been verified by pharmacy checker due to the fact that they are working with accredited pharmacies.


Medications Available

As earlier mentioned, the pharmacy does not own a drug inventory. The company only source drugs from contracted pharmacies on behalf of customers. Clients can access a wide range of medications ranging from prescription drugs to pet medicines. You can also find generic medicines, if that’s your preferred option.


One notable aspect about this company is that you can only order for prescription drugs using a valid letter from a certified physician. The prescription can only be written in English. The company is very clear that they do not dispense controlled substances or narcotics.



Quality of Drugs

The quality of drugs available on this platform is not in question. This is because the company only works with accredited pharmacies located in countries like Canada, the UK and the United States.




The prices of drugs range according to the type and quantity. The company claims to source for the cheapest deals on behalf of customers. However, according to customers, some of the drugs available on this platform are very expensive. Antibiotics that may cost $0.39 per pill in regular chemists, costs three times more on this platform. Although the company dispenses genuine drugs, it seems that they are just out to make a profit.


Planet Drugs Direct does not have special offers. However, customers can enjoy discount numbers and coupon codes from time to time.


The current coupon is: Coupon (5% Off) Code: CALDER



Payments and Deliveries

Payments are secured using Secure Sockets Layer. This means that all clients are protected, and no third party can access your personal and transaction details.


You can make payments via credit card (American Express), E-Check, check, international money order or wire transfer.


There have been a number of complaints regarding delays in delivery of orders. This is partly because the company works with numerous contracted pharmacies. The only shipping method available is standard airmail. Orders are dispatched from Canada, United Kingdom, Singapore, Mauritius, Turkey, New Zealand and Australia.




Customer Support Services

The company offers average support services. According to some customers, the firm seemingly does not respond to complaints on time. Nevertheless, you may contact the support team via email, telephone, fax and live chat.



The customer reviews available on this site are apparently from another pharmacy known as “Canada Pharmacy”. All the reviews available on this link are conspicuously positive. This raises questions about their accuracy. We therefore believe that the reviews from Canada Pharmacy are fake!


However, we managed to gather reviews from and Both sites display positive and negative reviews about the company:


Positive Reviews

This company has several positive reviews that revolve around the quality of service, affordable medications and quick deliveries. In one instance, a customer named Lowel Katz was happy with the discounts he has been receiving over the years.


Negative Reviews

A customer known as Lia was very upset at the high prices of medications. She claimed that Maxalt pills cost $10 each while the normal rates stood at $3 per pill.


Another customer by the name Treeyadi complained about the poor customer service, while, Marcelino complained on Trustpilot that he never received his order.



Conclusion: Is it worth transacting on the platform?

From our investigations, we established that is not a pharmacy, but a genuine online prescription referral service that acts as an intermediary between customers and genuine pharmacies. However, this company has very low ratings due to their frequent violation of federal laws.


The company is using a fake CIPA seal, and as a result, they have been listed as rogue on Customers have also complained that some of the drugs are very expensive. We therefore advise all customers to take extra caution when dealing with this site.


Taking into consideration all the aforementioned factors, we can only give this pharmacy a rating of 2.6 out of 5 stars.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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