Pocketpills.com claims to be Canada’s leading online pharmacy. They say that they have more than 100,000 satisfied customers and offer a friendlier and faster pharmacy experience. Are these claims really believable? We pull apart the service being offered by this drugstore to try to find out.
|Business Name||Pocket Pills|
|Business Address||5433 152 St #108, Surrey, BC V3S 5A5, Canada|
|Country of origin of medications||Canada|
|Countries where warehouses are located||Canada|
|Phone numbers/customer support||+1-855-950-7225|
|Cross-border smuggling addressed to the receiver||Low possibility|
|Medication counterfeiting||Low possibility|
|Risk of poisoning||Low possibility|
Licenses, Certificates and Approvals
|, Canadian International Pharmacy Association||No|
|HHS, U.S. Department of Health & Human Services||No|
|FDA, U.S. Food and Drug Administration||No|
|, National Association of Boards of Pharmacy||Yes|
|DEA, U.S. Drug Enforcement Administration||No|
|EMA, European Medicines Agency||No|
|PGEU GPUE, Pharmaceutical Group of European Union||No|
|PharmacyChecker Verification Program||No|
More Information About Website
|Check Order Status||Yes|
|Safety Payment (HyperText Transfer Protocol Secure)||Yes|
pocketpills.com Discount code
pocketpills.com - Whois
When we check the domain name information for this pharmacy store we find a few good things straight away. We can see that the domain has been registered for nearly a decade and that it doesn’t expire for another 5 years. Both of these factors suggest that the pharmacy is going to be legit since they have been around for a while and intend to do so for years longer.
There is also some limited information about the location of this business found in the records. This tells us that they are located in British Columbia, Canada. Information in the domain database seems to suggest that this pharmacy is more likely to be reliable, but let’s dig a little deeper.
Looking at the pharmacy site it is clear that this is a professional operation. The web platform that they are using is custom to their requirements as you would expect from a legit pharmacy store.
While we repeatedly see many unsafe pharmacies that use generic templates, this isn’t the case with this drugstore.
The pharmacy also operates an app to make buying medications easier for their customers. This app seems to work well, and customer feedback for it is very good, giving them a rating of 4.6 out of 5.
Business Name and Address
You can find four business addresses on this pharmacy site. This shows this business operates pharmacies in four locations across Canada; central (Manitoba), east (Ontario), west (British Columbia), Atlantic (Nova Scotia).
Though, despite this pharmacy giving us four addresses to check, we’ve been able to find any proof on Google Maps that they are their real business locations. Though this isn’t definitive proof, it isn’t ideal. It could simply be the case that they have moved into new offices and Google hasn’t yet caught up with the change.
The pharmacy offers an impressive array of legal approval from Colleges of Pharmacists in the Canadian provinces where they claim to be located. As well as this, they have a membership to the NABP’s .pharmacy program.
An online check with this database proves that this accreditation is genuine. This almost makes it certain that this pharmacy is safe for customers and following the appropriate rules.
When we check with LegitScript to find out what they think of this pharmacy, it seems like they don’t find any problems. The LegitScript considers his pharmacy to be legit and safe. While this business is not part of their merchant program, it is understood that Pocket Pills are correctly accredited.
Medications on Sale
The pharmacy offers a very large range of medications for patients’ requirements. Main categories on the site include:
- Men’s health
The medications are dispatched from their Canadian locations and so should be from reliable sources. The regulations that they are following because of their accreditation mean that the pills will be dispensed by employees who are correctly qualified to do this job.
Prices on the pharmacy site are not the cheapest we have seen but fairly competitive when compared to high street stores.
You do need to have a valid prescription before any order will be fulfilled from this pharmacy. The pharmacy can help link you to a doctor if you do not already have a prescription. If you already have a prescription they will contact your doctor to help you change over to their pharmacy.
The requirement to have a valid prescription is a good indication that this pharmacy is safe and following the requirements for selling medicines online in Canada.
We haven’t been able to find a coupon to help you get a discount with this drugstore.
Payments and Deliveries
All the pages on the pharmacy site are secured with valid encryption SSL certificates. If your drug benefit plan or insurance doesn’t cover the entire cost of your medication, you can pay the difference using credit cards.
Shipping is free from this pharmacy though they will only deliver within Canada. Though you will be expected to pay a dispensing fee of $7.
Once the pharmacy has a valid prescription, they claim to take one business day to ship your medication. If your medications are shipped by 3 pm, you should get them the next day, and Canada Post is their primary method of shipping medications.
If you need to contact the pharmacy with a problem with your order, the options provided by this store look encouraging. You can phone them, message them in the app or chat, and, of course, there’s always email.
As well as contacting customer support, you can also talk to pharmacists if you need help with your medicine or if you have concerns. The pharmacist can be contacted using the same communication channels, leaving you no excuse to delay if you need to contact a pharmacist.
PocketPills.com Reviews and Testimonials
The pharmacy promotes the fact that they have a lot of really great PocketPills.com Reviews. They have nearly 1,500 customer reviews on the Birdeye platform with an overall rating of 4.9 which is great.
However, when we check other independent review platforms we find a slightly different picture. On Trustpilot, for example, their rating is 3.3 out of 5, but this is with far fewer customer comments. The Birdeye platform might allow the pharmacy to hide and remove negative comments to better manage their image.
Looking into this pharmacy we found many reasons to recommend them, but they aren’t completely perfect. They do have the correct accreditation, many happy customers, and they appear to be a genuine well-established pharmacy.
There are a few negatives, however, they only sell in Canada, and prices aren’t the cheapest we’ve seen. But despite these issues, we award them 3.6 stars.
Possible alternativesWhile brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.
We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.
What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!