Reviews – Legit and Safe

3.6 out of 5 stars is an online digital health clinic based in the UK that offers various health care solutions to its customers in the UK. They aim to look after their customers’ health from the comfort of their homes at competitive prices. They have a team of UK-licensed physicists who have years of experience in their profession and will offer you the best possible treatment plan for desired results. Below is our review of this digital health clinic with all the essential details you need before opting to use their products and services.
Business NamePrivate Doc
Business Address23-25 West Main Street, Uphall, BROXBURN, West Lothian, EH52 5DN, UK4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsUK4 out of 5 stars
Countries where warehouses are locatedUK4 out of 5 stars
Phone numbers/customer supportYes4.5 out of 5 stars
Mirror/related websitesNo4.5 out of 5 stars
Cross-border smuggling addressed to the receiverLow possibility4.5 out of 5 stars
Medication counterfeitingLow possibility4.5 out of 5 stars
Risk of poisoningLow possibility4.5 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript statusCertified4.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
EMA, European Medicines AgencyNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatYes4.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromUK4 out of 5 stars
AirmailNo0.5 out of 5 stars
EMSYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Discount code
Discount codeN/A
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars - Whois
Domain, LLC4 out of 5 stars
Creation Date2003-09-283.5 out of 5 stars
Registrant NamePrivateDoc Limited0.5 out of 5 stars
Admin NameHidden0.5 out of 5 stars

Overall rating     3.6 out of 5 stars




Domain Information

From its Whois records, we learned that the domain of this drugstore was first registered on 28th September 2003 and the domain will expire on 28th September 2024. The domain is also registered via a server. All these things indicate the business is a reputed one with almost 2 decades of experience in this industry.

registered in 2003

The website template is also unique and not used by any other website is also another positive sign for the company. The website loading speed is also very fast as it loads within seconds.

Business Profile

Scam Adviser deemed the business a likely legit and safe one and gave them a full 100% trust score after discovering less critical security issues.

the highest rating

The business is owned by PrivateDoc Limited and is based in Suffolk, UK and the address given is also a legit one as they have an office/store located there. This is a good sign for the business as the owners of this business are using any privacy service to keep themselves hidden like Rogue business owners.

Fortunately, the toll-free number and the email address given below the website are all functioning properly and you can get your queries answered by one of their support staff within minutes.

Regulatory Approval


The business is reviewed by the UK’s Care Quality Commission and they found the business to be safe, caring, and well-led by the owners and gave them a Good overall rating. The business is also registered with the UK’s General Pharmaceutical Council with registration number 1107567, which can be verified by clicking the GPC logo given below the website.

The business is also checked by the Legit Script and placed the business in their certified category indicating they met all their parameters for approval.

Available Products

The digital health clinic offers a wide range of products in several categories at its online store and they also offer a resource library at their website where you can learn how to stay safe, healthy, and information about various health diseases and conditions.

Their popular drug categories are:

a wide range of drugs

  • Acne
  • Asthma
  • Migraine
  • Weight Loss
  • Hair Loss, etc.

To avail of their service, you first need to register with the service and then complete an online consultation with one of their UK-licensed physicists. After consultation, the physicist will provide you with a detailed treatment plan according to your condition along with a prescription.

You can use that prescription at their online shop and your medications will be delivered the next day right at your doorstep.

Products Pricing

All their products are priced competitively and almost identical to their regular market price. This shows these products are of good quality and fully verified by several authorities before going to sale. All products are sourced from the various leading manufacturers and leading UK wholesale distributors. You will learn more about the products on the specific drugs pages that will help you in your purchasing decision.

Payment Methods

Unfortunately, the drugstore does not mention its available payment options upfront. You will get to know about those options right before you checkout. However, it is safe to assume that it will accept all the major debit and credit cards as well as bank transfers.

We also found the website and the billing page is fully encrypted and secure. This means all your data will be safe from hackers during checkout and you can shop with them without any worries.

Shipping Methods

Unfortunately, the drugstore is UK-only and does not ship its products outside of the UK. So, if you are looking to buy their products outside of the UK, you are out of luck.

next day delivery

All the packages will be delivered discreetly by the DPD on the next day. If you placed your orders on weekdays before 2 PM, your order will be shipped on the same day or a week at maximum. They do not ship on Saturdays and Sundays as well as holidays. If your order does not arrive even after a week, you can contact their support, they will look into it.

So, if you placed your orders on those days, you will have to wait for the next working day to ship the order. They will send you an email confirmation and a tracking number that you can use to track your parcel till it is delivered to you. Reviews

The drugstore uses Trustpilot’s external platform for its testimonials and they have over 3,000 reviews posted on the platform. The overall rating is 4.9 out of 5 with more than 90% of those reviews are overwhelmingly positive. They also claimed their Trustpilot profile, which is another positive for the company.


This means the business is highly popular in the UK and customers are mostly satisfied with the products and services offered by them. They even replied to most of the reviews posted on the platform indicating these are not Fake testimonials but genuine ones posted by verified customers.

Conclusion is a safe and legit business based in the UK and if you are living anywhere in the UK and interested in their products and services, you can go ahead without any worries. The company is UK-regulated and all its products are fully verified by various competent authorities for human use. It also has several positive feedbacks on a reputed external platform that also adds to its credibility.

We Give 3.6 out of 5 stars based on our investigation.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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