Reviews – Reputable Heritage

3.6 out of 5 stars


main page is a store offering personalized healthcare and discreet shipping. They say they streamline the process, but should you use them for your medical needs? We take a look.
Business NameRed Box Rx
Business Address5820 Westown Pkwy, West Des Moines, IA 502664.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsUS4 out of 5 stars
Countries where warehouses are locatedUS4 out of 5 stars
Phone numbers/customer supportNo0.5 out of 5 stars
Mirror/related websitesNo4.5 out of 5 stars
Cross-border smuggling addressed to the receiverLow possibility4.5 out of 5 stars
Medication counterfeitingLow possibility4.5 out of 5 stars
Risk of poisoningLow possibility4.5 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationYes4.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript statusCertified4.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
EMA, European Medicines AgencyNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatYes4.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromUS4 out of 5 stars
AirmailNo0.5 out of 5 stars
EMSYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Discount code
Discount codeN/A
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars - Whois
RegistrarCloudFlare, Inc.4 out of 5 stars
Creation Date2021-05-284.5 out of 5 stars
Registrant NameHidden0.5 out of 5 stars
Admin NameHidden0.5 out of 5 stars

Overall rating     3.6 out of 5 stars




Domain Name Information

This pharmacy is new, having only been registered for just over a year. Many unreliable pharmacies don’t stick around for long, so this could indicate a problem.

registered in 2021

There is some information that says the business is located in Iowa, USA, but further details are lacking.

Business Profile

The pharmacy provides a business address in West Des Moines, Iowa. This does appear to be a genuine business location in an impressive office building. Finding that a pharmacy business is located in a real location provides some reassurance and makes them more likely to be legit.


This pharmacy is part of the Hy-Vee corporation, which is headquartered in the same building. While this pharmacy was only launched in 2021, Hy-Vee has been in business since 1930.

These details further suggest that the store is going to be safe for customers and should provide a better service as a consequence.

Regulatory Approvals


When checking to see if this pharmacy is regulated, they don’t show up in the Iowa Board of Pharmacy database. While this might look like a problem, Hy-Vee operates a chain of pharmacies, and they are correctly licensed. The meds are likely dispensed from one of those locations anyway.

Checking with LegitScript does indicate that the store does adhere to the regulations that they need to. This suggests that using the pharmacy would be a safe option that sources their medication from reputable manufacturers.

Treatments Offered

The store offers a select range of treatments where an online consultation with a doctor is required. They also provide a consultation, which is a virtual visit with one of their qualified and licensed medical professionals.

Treatment options include:

  • Acne
  • Birth control
  • Allergies
  • Insomnia
  • Men’s health

Since this website is a subsidiary of a larger business that operates a chain of pharmacy stores, the pills should be reliable.


The process of ordering from this pharmacy starts by selecting the meds you think you need. You will then need to answer a few questions about your situation so that they can make sure the treatment is right for your condition.

The next thing that will happen during your order is a virtual consultation. Normally, the consultation is likely to be messages between you and the doctor, but in some states, a live video call is required. You will be connected with a medical provider where your condition will be discussed and the treatment options.

If you are happy with what the medical professional plans for you, continue with your order. If you are considered to be right for the treatment you think is needed, a prescription will be written and the treatment can be shipped to your address.

Payment and Shipping

The store offers many payment options, and they are secure so that your payment information isn’t stolen when you enter it at their checkout. You can pay using the following:

  • Major credit cards
  • Apple Pay
  • Union Pay
  • Healthcare insurance

Shipping is free on prescription orders, and discreet packaging is used. They don’t ship internationally but do serve all of the United States. Most orders are shipped through USPS, and typically, orders are processed and shipped within two days. Reviews

While this pharmacy is quite new, there are still some reviews available online. There are a couple of comments from customers on Facebook, but even with only two comments, the feedback is mixed.


One customer reports that they didn’t get any response when they tried to contact customer support multiple times. But the other reports they received a “wonderful experience” when using the store to get the meds they needed.

Though they don’t have much feedback, we would expect that with only two comments that they would both be good. Since this isn’t the case, it does raise some questions about the service the store is offering to its customers.


This store is backed by a very reputable business, so this store should be safe to use. But is the service as good as it can be? The customer feedback certainly isn’t perfect despite there not being much of it.

Prices in the store are a long way from the most expensive, but they aren’t the cheapest either. But by choosing this store, you are working with a legit business, and we give them 3.8 stars.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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