Reviews – Are They Really in Canada?

3.2 out of 5 stars is an online drugstore which promises safe and affordable medication. They offer over 1 million medications to meet your needs. Our review of this store investigates what they have to offer to establish if this is a reliable place to purchase your medication.
Business NameTrue Canada Pharmacy
Business AddressPO BOX 75026
Main Street South PO
Vancouver, BC, V5X 4V7
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsCanada, USA, India3.5 out of 5 stars
Countries where warehouses are locatedCanada, US3.5 out of 5 stars
Phone numbers/customer support+1-877-204-1509
Medication counterfeitingNot enough information
Compliance with storage requirements during transportation (temperature, humidity and other factors)Not enough information
Risk of poisoningLow possibility3.5 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationYes 4.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
LegitScript Legal ListNo0.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
OCP, Ontario College of PharmacistsNo 0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatYes4.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromUSA, Canada3 out of 5 stars
Shipping Cost (Standard airmail service)$103 out of 5 stars
Free shippingNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Coupon Code
Coupon Code No
Special offerYes4.5 out of 5 stars
Domain - Whois
RegistrarEasy DNS Technologies, Inc.3.5 out of 5 stars
Creation Date2018-08-203.5 out of 5 stars
Registrant NamePrivate0.5 out of 5 stars

Overall rating     3.2 out of 5 stars



Domain Information

The domain name record related to this website address reveals to us that this store hasn’t been around for very long at all. The name was registered just 6 months ago and the record shows that they are also using a privacy service which hides the name and contact address from the record.

The short history of the domain name and the fact that they have chosen to use a domain privacy service are both things which we commonly associate with scam online pharmacies. This doesn’t mean that this store is definitely trying to rip people off, but it isn’t a good initial indicator of a legit business.

Business Name and Address

A business contact address is a reassuring piece of information to find on an online pharmacy. Unfortunately, this drugstore only gives a PO box address and we don’t know where the company behind this site is operating from.

The name they give for the business seems to just be a trading name rather than a genuine registered business name.

Mirror Stores

We have seen other pharmacies which look suspiciously similar to this site. The other sites share the same content, site theme and most of the graphics. The main differences are colors used and the site logo. These pharmacies are owned by the same organization, who have created lots of sites with different domain names, in the hope that a few of them will become popular and very profitable.

We don’t know exactly how many they have created, here is a list of a few of them:


Legal Approvals

With this pharmacy claiming to be based in Canada we would expect them to be members of Canadian regulatory associations. When we check we do find that they are correctly registered with the main Canadian regulatory association, CIPA.

This store is so new that they haven’t even been reviewed by LegitScript yet.

Medications on Sale

This store offers a wide range of both generic and brand name drugs. They use an international distribution system which includes India, Turkey, the UK as well as Canada to supply drugs to you. Despite this, the prices of their drugs are higher than many we have seen.

Patient Safety

This store makes a big point of promoting how well they protect patients who order from them. They dedicate a page of their store to emphasizing the safeguards they put in place to make sure you are protected.

They make claims of only letting properly trained members of staff have access to your data when it is absolutely necessary. They don’t sell your information to a third party and only discuss your case with you, your doctor or an authorized family member.

They make sure that the drugs they sell are safe by inspecting partner pharmacies and fulfillment centers, as well as making sure they have policies in place to maintain high standards of pills. They state that the pharmacies and fulfillment centers are correctly licensed or have accreditation from the regulatory bodies in the country they are located.

The problem, however, with the drugs being dispensed from international locations, is that there is an inevitable increase in the likelihood of fake and counterfeit drugs entering their system. No matter how many checks they make, this will still be the case and a risk when purchasing from this store.

Prescription Requirements

Any and all orders made which require a prescription are subject to their strict verification protocol, with patients being monitored by a doctor. You will need to send or email your prescription so it can be checked before your order will be filled.

Pharmacist Consultation

When ordering from this store you are granted access to speak to a pharmacist if you wish to discuss your medication. Customer support will be able to put you in contact with a pharmacist either by email or over the phone.

Site Security

They are correctly using a valid SSL certificate on the site as you would expect on a retailer’s store. They have additional protection from Norton which includes a shopping guarantee and $10,000 protection against identity theft. Coupon

We haven’t been able to find any good coupon codes for a discount with this pharmacy.

Payments and Deliveries

You can use credit cards or e-check to pay for the drugs you order from this pharmacy. They have a valid security certificate to make sure your information isn’t stolen when you submit it to them.

Orders can require up to 3 days for them to process your request. Shipping will take an additional 8 to 14 business days and costs $10 to US addresses. They do ship products to other countries but you will need to contact customer support to find out how much that will cost you.

Customer Support

They have an online form, phone numbers, email, a PO box address and a live chat facility to make contact with customer support should you have a complaint. Customer support staff are available 7 days a week to help you if you have any complaints with an order. Reviews

When it comes to reviews, many can be found on the store’s own testimonial page. We have been unable to find any customer feedback on other sites, though this isn’t particularly surprising as the store is only about 6 months old.

There appears to be something wrong with the testimonies found on this pharmacy. Four have been posted on the same day, February 20, with 3 on February 19, 5 on February 14 and 4 on February 13. This pattern of customer posts doesn’t seem that believable and may suggest that some manipulation is taking place using fake testimonials, but we can’t be absolutely sure of this.


This online pharmacy is a bit of a mixed bag, while they have correct regulation, they are hiding their real business name and location. As well as that, they offer pharmacist consultation, requiring a prescription when appropriate, but at the same time, the drugs are dispatched from international fulfillment centers.

It is our finding that we award this drugstore 3.2 stars out of five.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  
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