Exact-pharma.com Reviews. Unreliable Drugstore

1.9 out of 5 stars



Exact-pharma.com is an online drugstore that allegedly dispenses genuine medications sourced from trusted Indian pharmaceutical companies. The pharmacy is embroiled in numerous controversies and violations of drug regulations, which have greatly tainted its image. Read on our review to find out all the truth.


Business NameExact Pharma
Business AddressUnknown0.5 out of 5 stars
LicenseNo0.5 out of 5 stars
Country of origin of medicationsPakistan, India, Turkey, China2 out of 5 stars
Countries where warehouses are locatedPakistan, India, Turkey, China2 out of 5 stars
Phone numbers/customer support+44 203 318 3774
Mirror WebsitesNo
Cross-border smuggling addressed to the receiverStrong possibility0.5 out of 5 stars
Medication counterfeitingStrong possibility0.5 out of 5 stars
Risk of poisoningStrong possibility0.5 out of 5 stars
Licenses, Certificates and Approvals
HHS, U.S. Department of Health & Human ServicesNo
FDA, U.S. Food and Drug AdministrationNo
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript Legal ListRogue0.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo
EMA, European Medicines AgencyNo
PGEU GPUE, Pharmaceutical Group of European UnionNo
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusNo0.5 out of 5 stars
FromPakistan, India, Turkey, China2 out of 5 stars
Regular Mail£1,54 out of 5 stars
Express shippingNo2.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)No0.5 out of 5 stars
American ExpressNo
Western unionNo
exact-pharma.com Special Offers
Free shippingNo
Discounts on refill ordersNo
Domain exact-pharma.com - Whois
Domain Nameexact-pharma.com
RegistrarDomainPeople, Inc.2.8 out of 5 stars
Creation Date2007-07-250.5 out of 5 stars
Registrant NameProtection of Private Person0.5 out of 5 stars
Admin NameProtection of Private Person0.5 out of 5 stars
Tech NameProtection of Private Person0.5 out of 5 stars

Overall rating     1.9 out of 5 stars




Domain Information

Information obtained from whois.com reveals that this pharmacy has been operational for more than 11 years. The domain was registered on 2007-07-25 by an unknown registrant from Kirkland, United States. This is a good sign considering the fact that majority of rogue pharmacies hardly last for more than 1 or 2 years. Nevertheless, our greatest concern is that the name of the registrant is not provided as the owner has subscribed to an anonymous service.



Web Platform

The pharmacy has a simple and easy to navigate website. The menus are well-arranged and the contact info is readily available. However, you may have to contend with a barrage of medications on the home page.

According to Scamadviser, the website is hosted in India. As you might already know, India is a high-risk country that is known to be a haven for Fake and substandard goods.



Business Name and Address

This drugstore uses the name Exact Pharma as its official business name. However, we could not confirm if this name is validly registered considering the fact that it is not available in any business registry. Furthermore, the pharmacy does not provide information about their physical address, and the exact location of their premises remains unknown.


Legal Approvals and Certifications

This drugstore claims to work with highly-trusted pharmaceuticals based in India. However, they do not have any licenses, certificate or approvals from regulatory agencies to show for it. This raises a lot of questions about the legitimacy of this pharmacy and the quality of medications on offer. In fact, the pharmacy has been listed as a rogue on legitscript.com.



Categories of Medications

The pharmacy deals exclusively in erectile dysfunction drugs and sexual health medications sourced from Indian pharmaceuticals. This product line is very common with rogue pharmacies. Furthermore, we suspect that all of the medications are generic rather than brand name drugs.

Some of the featured products include Kamagra, Tadalafil, Anaconda and Apcalis.



Prescription Requirements

According to this pharmacy’s prescription policy, you do not require any supporting documents to purchase RX medications. You can buy any drug you want without submitting a prescription. This is a very dangerous trend as it violates drug regulations.



Exact-pharma.com Coupon

Unfortunately, we could not find any discount codes or coupon offers. However, the prices of drugs offered by this pharmacy are insanely lower than expected to the extent that you will not need a discount code to make savings. Nonetheless, these low prices raise a lot of question marks about the quality of the medications on offer. We suspect that this pharmacy could be involved in counterfeiting or cross-border smuggling, which is very rife in India.



Payments and Delivery of drugs

Payments can be made using:

  • Visa or MasterCard
  • Pre-paid credit cards

You may also acquire a  and load cash to it for easy payments. The pharmacy does not accept checks, postal orders, cash or PayPal.

Nevertheless, we wouldn’t advise anyone to make payments using their credit card as this platform is not safe. The pharmacy does not own an SSL certificate for secure transactions.



Customer Support

The pharmacy supposedly has a dedicated customer support team that offers round the clock help desk services. You may contact customer service via email or telephone. However, some clients have complained that the services on offer are very poor and the customer support personnel are rude and arrogant.



Reviews & Testimonials

Exact Pharma does not have provisions for posting feedback on their website. Nevertheless, we managed to access testimonials from third-party sites like TrustPilot. These reviews are very negative. Most customers are unhappy with the services on offer with the majority of complaints revolving around failed deliveries, and poor customer support services.



The Final Verdict of exact-pharma.com Review: Is It a Scam?

Exact-pharma.com seems to be a genuine pharmacy considering the fact that it has been in operation for more than 11 years. However, the level of service offered by this pharmacy is very poor and it is not a guarantee that you will receive your order after making a purchase.

Bearing this in mind, it is advisable that you avoid this pharmacy at all cost.

Editor’s ratings: 1.9 out of 5 stars



Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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