Reviews – Lots of Guarantees

3.6 out of 5 stars is an online pharmacy which promotes their business as being very customer focused, with a customer satisfaction guarantee. They claim to offer discounts of up to 80% and provide a 125% price match guarantee. We investigate this store to find out if these guarantees are as good as they seem and whether you should shop here for your medication.
Business NameCanPharm
Business AddressPO Box 520, 800-15355 24th Avenue
Surrey, BC Canada V4A 2H9
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsCanada4 out of 5 stars
Countries where warehouses are locatedCanada4 out of 5 stars
Phone numbers/customer support+1-855-326-3475
Mirror WebsitesN/A
Cross-border smuggling addressed to the receiverLow Possibility4.5 out of 5 stars
Medication counterfeitingLow Possibility4.5 out of 5 stars
Risk of poisoningLow Possibility4 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationYes4.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript Legal ListStatus: unapproved1.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
EMA, European Medicines AgencyNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromCanada4 out of 5 stars
AirmailYes4.5 out of 5 stars
EMSYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Shipping CostFree (over $100)4 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
BitcoinNo Coupon Code
Coupon Code15CANP2019 4.5 out of 5 stars
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars Whois
RegistrarDomain people, Inc.4.5 out of 5 stars
Creation Date2005-06-134 out of 5 stars
Registrant NamePrivate0.5 out of 5 stars
Admin NamePrivate0.5 out of 5 stars
Tech NamePrivate0.5 out of 5 stars

Overall rating     3.6 out of 5 stars




Domain Information

The domain name information for this website address shows that this name was registered in 2005. This is a good sign of a more reliable and safe store because less reliable stores don’t normally last such a long time.

The domain name record doesn’t only reveal good things though. They are using a domain privacy service to hide their real contact information.

Web Platform

This online pharmacy uses a modern and professional website design. There is a membership section which you need to join in order to buy medication from this store. This is good because it means it is easier to track your orders and address problems if you have any complaints.

Business Name and Address

Ideally, we want to find the business name and address on pharmacy sites, it allows us to check who runs the site providing more transparency. This store provides an address in the footer section of the site. However, they only give a PO box address and the business name is just a trading name.

When we check this address we find it to be a UPS store location. Unfortunately, they don’t provide a real business location for their offices or for the Canadian pharmacy they work with.

Legal Approvals and Certifications

This pharmacy has a seal from CIPA on the front page of their store. CIPA is the main regulatory association for pharmacies based in Canada. Membership to this association requires that the online pharmacy has an affiliation with a real-world drugstore in Canada as well as privacy and security policies to keep customers safe.

When we check with CIPA we find that the membership is current and they are allowed to use the seal on their store.

LegitScript has reviewed this store and drawn the conclusion that they will classify them as unapproved. This means that the store doesn’t meet the standards of LegitScript, but this isn’t the worst classification they could give the site.

Store Security

This pharmacy is using GeoTrust to verify the security of the site. They have a seal on the front page of the store from the security company, but you can’t click on it to verify it as you should be able to.

Fortunately, you are able to click the seal when it is found on other pages of the store and find the security claim to be valid.

Medications on Sale

This pharmacy offers a fairly good range of treatments and they sell both generic and brand name drugs. Despite the range of pills offered their most popular products seem to be men’s health drugs.

They also offer pet medication and over the counter as well as prescription medicines. There is some concern with what we have found, however. The problem is they don’t say where the drugs are dispensed from, we can assume Canada is one country because of their regulation, but we don’t know if they dispatch from other countries as well.

Price Guarantee

They offer a 125% price match guarantee against prices offered by other pharmacies registered with CIPA and Pharmacy Checker. If you are able to find a better price elsewhere they will beat that price by 25%, subject to terms and conditions of course. These terms and conditions do make it quite difficult to trigger this price match guarantee, however.

Prescription Requirement

You will need to have a legit prescription to order the drugs you want from this drugstore. You can either email or fax, using a toll-free number, your prescription to them so that you can complete your order. Coupon

The store gives you a discount coupon to reduce your bill by 15%.

Just enter 15CANP2019 at the checkout.

The site also offers you the chance to get a $50 discount when referring a friend to the store. Your friend also gets a $50 discount when they are referred by you.

Payments and Deliveries

You can order your drugs from this site using credit cards. The store has the correct security certificate to keep your information private as you enter it on the checkout and you need to sign up as a member to order.

This pharmacy only ships to the USA. Deliveries over $100 are free, orders below that value are charged at $5. You can expect to receive your drugs in 8 to 12 business days.

Customer Support

This drugstore has a customer care policy in place to ensure you are dealt with in a professional manner. This is a good thing to find and suggests a more legit pharmacy. You can use a toll-free number or email to contact customer support. Reviews and Testimonials

Having found that this store has been around for a comparatively long time we expected to find a lot of customer testimonials. Strangely though, we haven’t found any reviews on independent sites. For a store which has operated for around 14 years, you would expect to find more customer feedback online.

There are a few highly positive customer comments featuring on the front page of this store.

When we check this comment with a search we don’t find it posted elsewhere. This suggests that this is probably a genuine customer post.


We have found quite a few good things about this online pharmacy. They have some correct regulation, the store has been around for a long time and they have adequate security on the site.

We do have a few concerns with this drugstore, though. They don’t give a proper business name or address and we don’t know exactly where the pills are dispensed from. This means that although it may appear to be a Canadian business we don’t have the evidence to confirm this belief.

Not knowing where the drugs come from could be an issue as well, increasing the chances of counterfeit medication being sold. For these reasons, we have to mark this pharmacy down slightly.

We award 3.6 stars out of 5.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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