Reviews – Complaints

4 out of 5 stars 


Contents is a fully-fledged chemist that provides a wide range of medical services online. Based in the United Kingdom, the chemist offers low-cost prescription medicines and over the counter drugs under the careful watch of a licensed doctor. Although this pharmacy seems to be genuine, it has been threat-listed at least once during its lifespan. This review tells us why.



Domain Information

Records from clearly state that the age of this domain is slightly over 8 years. It was created in September 2009 and it is set for renewal in 2022. From this info, we can confirm that the pharmacy has been active for a significantly long period.


The identity of the registrant is provided as Index Medical Limited, which is a medical company based in the United Kingdom.



We established through that the site was at one time threat listed due to a virus/malware report. However, this is no longer an issue considering the fact that the matter was successfully resolved. Furthermore, the site has several good reviews and it is extremely popular with online clients.



Business Profile

The business name of the pharmacy is Dr. Fox. The organization behind the running of this pharmacy is known as Index Medical Limited, which is a company registered in the UK under business number 6797903. We were surprised at how quickly the company was willing to provide us with information about their address, and their business profile.



Licenses and Legal Approvals is a fully regulated online healthcare provider operating with a valid license and several legal approvals from the UK. The pharmacy has been approved by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell prescription and OTC medicines online.

Dr. Fox appears in the General Pharmaceutical Council (GPC) register as a genuine healthcare provider. The pharmacy is also recommended by various regulatory agencies and other relevant bodies, including the National Health Service (NHS) and Trusted Shops. Additionally, all the doctors working for this pharmacy are fully-licensed professionals. With all these reassurances from various regulatory bodies, we can confidently confirm that Dr. Fox is a genuine pharmacy.





Popular medications include:


Men’s health products – erectile dysfunction, hair loss, stop smoking etc.
Sexual health products – Cold sore, morning after pill, thrush etc.
Women’s health products – Contraceptives, period delay, facial hair etc.
Travel health products – malaria tablets, travel sickness, jet lag etc.


This pharmacy sources all its medications from major drug companies in the U.K. Some of these companies include Bayer, GlaxoSmithKline, and Pfizer. We strongly believe that all the available medications and health products are genuine considering the fact that the pharmacy has been approved by various agencies as legitimate. It is therefore highly likely that all the products have been assessed and identified as genuine as well.



Quality Assurance

The quality of drugs offered by this pharmacy has never been in question. This pharmacy is a registered member of the Care Quality Commission, which ensures that only genuine medications are dispensed online. However, Index Medical Limited was placed under investigations by the commission recently, and it was discovered that the company was operating without adequate professional insurance. Nevertheless, the issue has since been resolved



Prescription Requirements

You need a doctor’s script for you to order for prescription drugs from this pharmacy. Fortunately, Dr. Fox has more than enough licensed doctors who can help prescribe the right medication for your ailment. All you have to do is answer an online questionnaire about your condition and the doctor will assess your answers before determining the right for your medication for you. You can also submit a prescription from your private doctor via fax or email for further analysis and dispensing of appropriate drugs. The pharmacy also does not dispense medications for children or anyone under 18 years. Over the counter medications do not require a prescription.



Price of Drugs/Payments

The company claims to offer low-cost medications of various types. The discounted rates range between 25% and 50% below the normal prices found in high-end chemists around the UK. This is a very reasonable price rate, considering the harsh economic times. Unfortunately, the pharmacy does not have a promotion code.


The pharmacy accepts payments made via major credit cards, including Visa and Master Card. Dr. Fox uses highly advanced security mechanisms and carries out frequent security checks to ensure that all payments and credit card info are safe and secure.



Shipping and Deliveries

All packages are discreet and do not reveal the contents. All deliveries are made via Royal Mail Service and only take 1-2 working days at a cost of £2.90. However, orders can only be shipped before 3.30 pm meaning all orders beyond the stipulated time will be processed the next working day. You can track your order by logging in to doctor fox account or checking your email regularly.


Unfortunately, this pharmacy does not ship outside the UK!!! Reviews and Customer Feedback

Apparently, this pharmacy has a good reputation in the UK, with numerous reviews speaking highly about their services. The majority of customers are very happy with the fast delivery times, low-cost medications, prompt customer support, and refund options.

The latest review from a customer named as Madawuduna from London says how he was pleased with the professional service and legit medication. However, another customer who did not give a name, was unhappy with his/her canceled order.


Look at it 🙁



Verdict: Is Dr. Fox Legit or a Scam?

Doctor Fox is a legit online chemist with a good reputation among UK residents. The pharmacy has been in existence for quite a long time to be regarded as a scam. Besides having a valid business license, this pharmacy also has several legal approvals from various regulatory authorities. The fact that the pharmacy has an online doctor makes it the preferred option for many online clients. The only downside about this pharmacy is that it does not ship medications outside the UK. Other than that, this pharmacy remains a reliable option for UK clients.


For these reasons, we give it a 4 out 5-star rating

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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