DokterOnline.com is an online pharmacy which promises high customer satisfaction and a service which is reliable and discreet. They provide a doctor consultation and claim that ordering from them is easy and fast. We investigate this store to find out if this really is the best location to source your medication.
|Business Name||Dokter Online|
|Business Address||32 Mahaaiweg, Willemstad, Curacao|
|Country of origin of medications||UK|
|Countries where warehouses are located||UK|
|Phone numbers/customer support||+44-20-3962-0337|
|Cross-border smuggling addressed to the receiver||Low Possibility|
|Medication counterfeiting||Low Possibility|
|Risk of poisoning||Low Possibility|
Licenses, Certificates and Approvals
|CIPA, Canadian International Pharmacy Association||No|
|HHS, U.S. Department of Health & Human Services||No|
|FDA, U.S. Food and Drug Administration||No|
|NABP, National Association of Boards of Pharmacy||No|
|LegitScript Legal List||status: unapproved|
|DEA, U.S. Drug Enforcement Administration||No|
|EMA, European Medicines Agency||No|
|PGEU GPUE, Pharmaceutical Group of European Union||No|
|PharmacyChecker Verification Program||No|
More Information About Website
|Check Order Status||Yes|
|Shipping Cost (Standard airmail service)||Free|
|Safety Payment (HyperText Transfer Protocol Secure)||Yes|
dokteronline.com Coupon Code
|Registrar||BB-Online UK Limited|
- 1 Review
- 2 DokterOnline.com Reviews and Testimonials
- 3 Conclusion
- 4 Possible alternatives
Domain Name Information
The Whois record for this domain name tells us that this site address was first registered in 2003. This is great because, as is understandable, a longer-lived website is going to be more reliable and safe. Untrustworthy sites will go by the wayside, not hanging around for over 15 years like this drugstore.
We can also see that the owner’s of this store have used a registrar in the UK as well as a privacy service to keep their real contact details out of the record. The use of a privacy service can sometimes point towards an increased chance of a more unreliable store.
This online pharmacy is available in multiple languages, you select which version of the store you want when you first visit the site.
When you have made your choice you are presented with a professional, well laid out,
Business Name and Address
The contact page of this pharmacy site gives details of their business location. They are based in Curaçao, a small island in the Caribbean which is part of the Kingdom of the Netherlands. When we check this address we find it is the location of the Mahaai Business Center in the capital city on the island.
This does seem to be a rather strange location for this business to be based, given their links to the EU. When we look into this, it turns out that the island has an agreement with the EU which allows businesses to export to Europe without import duty or any quotas.
Legal Approval and Certification
There aren’t any seals or logos from regulatory associations or government agencies found on this pharmacy site. They say that the 11 doctors they have on staff are correctly certified and have their history exhaustively checked to make sure of no impropriety. They use pharmacies which are all located in EU countries which fully comply with European law and regulation.
LegitScript has checked this online drugstore and find that they haven’t reached their verification standard. They give the site a rating of ‘unapproved’ which, while not great, isn’t the worst rating they can give.
Medication on Sale
Dokter Online offers a wide range of treatments. Main categories include men’s health, women’s health, pain management pills, skin care and treatments for sexually transmitted diseases.
You will need a prescription when ordering most of the medication on sale by this store. If you don’t already have a prescription the site has got the solution for you.
You will be assigned a doctor who will review the details you have provided via their questionnaire. The doctor will assess whether the drugs you have chosen are suitable for you and may be asked additional questions if necessary, offering alternative medications if they think they are a better fit.
Once your treatment has been approved by your doctor, a prescription will be issued and sent to a registered independent pharmacy in the EU. They will dispatch the medical supplies to you in discreet packaging.
We haven’t been able to locate any coupons for this pharmacy at this time.
Payment and Delivery
You are able to pay for your medication from this store using;
- Bank transfer
The store has the correct security certificate to make sure your financial information is kept secure when entering it on their checkout page.
Delivery is free in Europe and very fast, with medication typically getting to you within 1 and 3 days. All deliveries benefit from parcel tracking. The European pharmacies which dispense your drugs will delivery to addresses in most parts of Europe.
They don’t, however, delivery to the USA, Canada or the whole of South America.
If you have an issue with your order, this site offers a UK phone number or online form to contact their support team. They are available to assist you Monday to Friday between 7 AM and 8 PM, with no service available at the weekend. Also, they don’t mention what time zone they are referring to, so presumably it is GMT bearing in mind the phone number.
There are a few reports of problems with the customer support for this site. Since there are a large number of customer testimonials about this pharmacy, this isn’t surprising or a reason to be overly concerned.
DokterOnline.com Reviews and Testimonials
This online drugstore proudly features a customer testimonial feed from their Trustpilot page on the home page of their site. They have amassed over 1,200 DokterOnline.com reviews, most of which rate the company very highly. There overall rating is ‘Excellent’, 5-stars out of five and a TrustScore of 9.4 out of ten.
The customer comments seem to be genuine with verified orders and many people have reviewed other companies as well. Part of the reason for this pharmacy having so many testimonials is due to the fact that many previous customers have posted multiple reviews of the company.
The Trustpilot page also confirms that this site is collecting feedback. This means, at the very least, that they are asking customers to leave a comment about their experience. It could also suggest that the store is offering something in return for comments being left, perhaps a discount code or free gift, and this could explain the reason for multiple reviews
There are many great features to this online drugstore. The doctor consultation, fast and free delivery as well as a large amount of highly positive feedback. All goes to suggest that this is a safe choice when you are looking to order medication online.
They’re not perfect, however. It would be better if they revealed where the drugs are dispensed from and we’ve found the prices to be a little on the high side.
Our final conclusion is this store is worth 3.6-stars out of five. They are certainly reliable, but not the best out there.
Possible alternativesWhile brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.
We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.
What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!