Today we review dx-health.com, a drugstore that supposedly has roots in Asia. The pharmacy allegedly has its headquarters in Seychelles, but our investigations reveal otherwise. We suspect that this drugstore is an illegal business trying to conceal their details. Here is a detailed review explaining our position on this pharmacy.
- 1 Review
- 2 Conclusion
- 3 Possible alternatives
Dx-health was registered in 2014-05-15 and it is set to expire in 2019. The pharmacy has been in operation for over four years serving customers around the world. However, we could not find any information about the owner of the pharmacy.
This is because they are using an anonymous service to hide their identity. Astonishingly, the owner has hidden everything, including their address, country email address and postal code. We are not sure if we can trust the numbers provided on their website.
Surprisingly, this pharmacy has a very good, professional-looking website. The web layout is very well-arranged with attractive images and easy-to-read text. We must also mention that the website is extremely easy to navigate. Nevertheless, despite all these amazing features, we still believe that this pharmacy is not genuine; they have incorporated a professional design to their web platform just to cover up their suspicious operations.
In view of all the contradictory information about this pharmacy, we decided to carry out a scam assessment using scamadviser.com. We discovered that this pharmacy has a very low trust rating of just about 44% on scamadviser.
Although the pharmacy claims to be located in Seychelles, we discovered that there is a high possibility that it actually originates from Lahore, Pakistan. This is a high-risk country that is often associated with numerous cases of online fraud, medication counterfeiting and cross-border smuggling. We would not be surprised to hear that the pharmacy also belongs to an illegal affiliate program.
Business Name and Address
We could not establish the business name of this pharmacy considering the fact that they are using a protection service to hide their company details. We can only guess that DX-health is their legal business name. However, according to their website, the pharmacy is run by SAMEX MEDIA Ltd from Seychelles, but we could not confirm the existence of this pharmacy.
The provided business address is also false considering the fact that we have already established that this pharmacy originates from Lahore, Pakistan.
Legal Approvals and Certifications
This pharmacy claims to offer genuine medications that have been approved as safe. However, we discovered that they do not have any legal approvals or certifications from regulatory authorities. This means that the possibility of encountering poisonous drugs or low-quality medications is very high. Consuming drugs from this drugstore might just worsen your condition or lead to further complications.
A search on CIPA.com shows that the pharmacy has not been approved to sell drugs in Canada or North America.
We also carried out a search on legitscript.com to verify if this pharmacy meets the minimum legal requirements. The results that we got clearly show that this pharmacy has been flagged as rogue due to numerous business malpractices.
This pharmacy offers a wide selection of products ranging from allergy treatments to yeast infection drugs. Featured products include:
• Generic latisse
• Generic retin
• Birth control pills
• Careprost eye drops
Nearly all the products available on this platform are generic drugs sourced from countries such as India, Singapore, UK, Canada, Lithuania and Pakistan.
The pharmacy requires a prescription from a licensed doctor before you can access Rx medications. You may send your prescription directly via email for your order to be processed. However, this prescription policy is not watertight as anyone can write their own prescription and send it to the pharmacy without any verification required.
Although the pharmacy claims to offer drugs at discounted rates, we discovered that some of the medications are very expensive.
Additionally, the pharmacy rarely offers coupons and discounts, but when they do, it is only on selected products. You may enjoy up to 20% discounts on selected products.
Payments and Deliveries
Accepted payment options include Visa card and Inpay bank wire transfers. Surprisingly, this pharmacy uses an up to date secure service to encrypt all payment transactions. They own an SSL certificate that protects your personal data from illegal access.
The shipping option available is Express Mail Service. All orders are shipped within 3-4 days from the date you placed the order, but you should expect to receive your package within 10-20 days. The shipping rate is $14.95 and all orders are dispatched from the pharmacy’s warehouses in India, Canada, UK, Lithuania or Singapore
You may contact customer support through email, via telephone or through their ticketing system. Unfortunately, the pharmacy does not have Live Chat services. This might be an issue for people who need quick responses considering that email responses may take a long time while telephone lines might be busy throughout the week.
The testimonials on this website are rather questionable. You can easily tell that they are not authentic by the simple fact that they are posted from 2016-2017 only. Furthermore, most of them are similar in wording and sentence structure.
Interestingly, there are only 13 testimonials on this platform. For a company that has been in business for over four years, having such a small number of reviews puts a huge dent on its integrity.
Although they have avenues for customers to leave feedback, your review will never be posted on the website. Our several attempts to add a review were all futile.
For this reason, we can only award this drugstore a 2.1 out 5-star rating.
Possible alternativesWhile brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.
We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.
What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!