Reviews. Canadian Pharmacy with poor management.

2.3 out of 5 stars




Today we review, a drugstore that sells prescription drugs, non-prescription drugs and pet medications. The pharmacy claims to be an active member of the Canadian International Pharmacy Association. This review seeks to find out if these allegations are true.

Business NameNorthWestPharmacy
Business AddressNo 0.5 out of 5 stars
LicenseNo 0.5 out of 5 stars
Country of origin of medications India, Singapore, Mauritius, Turkey, Canada2 out of 5 stars
Countries where warehouses are located India, Singapore, Europe, Mauritius, Turkey, Canada3 out of 5 stars
Phone numbers/customer supportUSA toll free*: 1-866-539-5330
Local: 1-604-539-5330
Mirror WebsitesNo4.5 out of 5 stars
Medication counterfeitingNot enough information
Compliance with storage requirements during transportation (temperature, humidity and other factors)Not enough information
Risk of poisoningNo4.5 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationYes4.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript Legal ListNo0.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
OCP, Ontario College of PharmacistsNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
From India, Singapore, Europe, Mauritius, Turkey, Canada3 out of 5 stars
Shipping Cost (Standard airmail service)$9.99 4 out of 5 stars
Free shippingFor some drugs2.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressYes
BitcoinNo Coupon Code
Coupon Code AEECE790F5
GiftNo0.5 out of 5 stars
Domain - Whois
RegistrareasyDNS Technologies, Inc0.5 out of 5 stars
Creation Date2005-09-274.5 out of 5 stars
Registrant NameContact Privacy0.5 out of 5 stars

Overall rating     2.3 out of 5 stars




Domain Information

According to records available on, this pharmacy is one of the oldest online drugstores based in Canada. It was created in September 2005, meaning that it has been active for close to 13 years. This long lifespan is a good sign, but we were astonished to find out that the owner is using a protection service to hide the company details. Most legit businesses rarely hide their identity unless they have experienced numerous cases of spamming.




Web Platform

The web layout of this pharmacy is expertly designed, with all the features, including the menus, search bar, text and images arranged in a professional manner. The site is very easy to navigate with fast page loading speeds. You won’t find the long list of drugs as is common with shady websites.



Scam Analysis

Despite the fact that this pharmacy seems genuine, we decided to carry out a scam assessment just to be sure that they are not involved in any suspicious activities. A search on gives this pharmacy a 92% trust rating. This is a very high rating if the current standards are anything to go by. Most pharmacies, including genuine ones, barely make it beyond the 50% mark. The only handicap about this pharmacy is that it was once threat-listed due to malware issues.



Mirror Websites

A comprehensive inquiry about this pharmacy reveals that it does not have any mirror websites neither is it associated with any illegal syndicate. Nevertheless, we could not find enough information to ascertain whether or not the pharmacy is involved in medication counterfeiting or cross-border smuggling.



About the Company

The company that is mandated to run this pharmacy uses the name NorthWestPharmacy Inc as its business name. We could not confirm the validity of this business name in the GST/HST Registry since the pharmacy’s business number is not publicly available. Furthermore, information about the company’s physical address is also not available. You can only contact the pharmacy using the provided toll-free numbers, fax, email or via regular mail.



Certifications from Regulatory Authorities

Before buying any drugs online, you must confirm that the pharmacy handling your order is fully certified by various regulatory agencies. Our investigations reveal that NorthWestPharmacy is indeed an active member of CIPA. The pharmacy has been approved to display the CIPA seal on their website. This means that you can confidently buy your medications from this pharmacy without the risk of poisoning.

However, a search on returns very unpleasant results. The pharmacy has been listed as Rogue probably because of failure to comply with various drug regulations or frequent violation of federal laws.



Categories of available medications

As mentioned earlier, the pharmacy deals in a wide range of medications, including prescription drugs, over the counter medications and pet drugs.


You can find any drug that you need considering the fact that this pharmacy works in collaboration with several licenses fulfillment centers located across the globe. The majority of medications originate from Canada, with the rest of the drugs sourced from countries like Mauritius, Singapore, Turkey, India and selected EU nations.


These medications are supposedly of the highest quality considering the fact that this pharmacy only works with highly reputable pharmaceutical companies. Furthermore, all drugs are stored in optimum conditions to preserve their potency.



Prescription Policy

According to this pharmacy’s prescription policy, you cannot acquire drugs marked RX without submitting a valid prescription and a copy of a government-issued identification document such as a passport or a driver’s license. Your order will not be processed unless you submit all the required documents.



Drug Prices

The pharmacy offers medications at very competitive prices. They further claim to offer the lowest price guarantee ensuring that customers receive the best prices possible. As if that is not enough, the pharmacy has a coupon code that you can use during checkout to enjoy discounted prices.


The promo code is- AEECE790F5



Payments and Shipping Info

The pharmacy owns a Secure Socket Layer (SSL) certificate. You may make payments via MasterCard, Visa, American Express and E-Check. Unfortunately, the site does not accept insurance claims due to the numerous logistics involved with this type of transactions.


All orders are shipped using international postal mail and the pharmacy charges a standard flat rate fee of only $9.99 regardless of the quantity of your order. All registered clients may track their order conveniently as the pharmacy offers tracking services. To track your order, just login into your account and view the progress bar.


In case you are not satisfied with your order, you may return the unopened package to the pharmacy within 14 days of receipt. The pharmacy will then refund 50% of the value into your account.



Customer Support

North West Pharmacy Inc prides themselves in offering astute customer support services. The pharmacy offers so many options when it comes to lodging complaints and making inquiries.


You may contact the helpdesk team via:

  • phone,
  • e-mail
  • Live Chat Reviews and Testimonials

The customer reviews about this pharmacy contrast sharply. Some customers appear to be happy about this pharmacy while others are clearly unimpressed by the services on offer.


The reviews on are particular positive with most customers satisfied with the level of service. For instance, a customer by the name Shanano was full of praise about the pharmacy’s trustworthiness and usefulness. However, it must be said that these reviews date back to as early as 2009.


Reviews on are more recent, but speak a different tune. Most of them are negative and the customers are not happy with the level of service.









It is hard to tell whether this pharmacy is legit or a scam considering the fact that they are CIPA certified yet flagged as rogue on Nevertheless, we think that the pharmacy is legitimate, but it has lost its reputation due to poor management and lack of transparency in its operations.


For this reason, we give it a 2.3 out of 5-star rating.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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