PharmPlexDirect.com is a UK based online pharmacy which aims to provide the cheapest products and deliver them to your door within 24 hours. They claim to be able to reduce your medical costs by up to 90%. We examine the details of this pharmacy to find out if you should consider it for your medical needs.
| Website | pharmplexdirect.com | |
| Business Name | Pharmplex Ltd. | |
| Business Address | 38/40 Chilwell Road Beeston Nottingham NG91EJ UK |  |
| License | Yes | |
| Country of origin of medications | UK |  |
| Countries where warehouses are located | UK | |
| Phone numbers/customer support | +44-0115-913-8204 | |
| Mirror websites | N/A | |
| Cross-border smuggling addressed to the receiver | Low Possibility | |
| Medication counterfeiting | Low Possibility | |
| Risk of poisoning | Low Possibility | |
| Licenses, Certificates and Approvals | ||
| CIPA, Canadian International Pharmacy Association | No |  |
| HHS, U.S. Department of Health & Human Services | No | |
| FDA, U.S. Food and Drug Administration | No | |
| NABP, National Association of Boards of Pharmacy | No | |
| LegitScript Legal List | Status: unapproved |  |
| DEA, U.S. Drug Enforcement Administration | No | |
| EMA, European Medicines Agency | No | |
| PGEU GPUE, Pharmaceutical Group of European Union | No | |
| PharmacyChecker Verification Program | No | |
| More Information About Website | ||
| Customer Support | Yes | |
| Email support | Yes | |
| Live Chat | No | |
| Check Order Status | Yes | |
| Delivery | ||
| From | UK | |
| Airmail | Yes | |
| EMS | Yes | |
| Fedex | No | |
| TNT | No | |
| DHL | No | |
| Shipping Cost | Depend on weight | |
| Payment | ||
| Safety Payment (HyperText Transfer Protocol Secure) | Yes | |
| MasterCard | Yes | |
| Visa | Yes | |
| American Express | No | |
| JCB | No | |
| E-Check | No | |
| Bitcoin | No | |
| pharmplexdirect.com Coupon Code | ||
| Coupon Code | N/A | |
| Special Offers | Yes | |
| Gift | No | |
| pharmplexdirect.com Whois | ||
| Domain Name | pharmplexdirect.com | |
| Registrar | Wild West Domains, LLC | |
| Creation Date | 2009-09-19 | |
| Registrant Name | Private | |
| Admin Name | Private | |
| Tech Name | Private | |
3.6
Contents
Review
Domain Name Information
The domain name database shows us that the address for this online pharmacy was registered in 2009. This is quite good as stores which have been around for longer are more likely to be legit.
The registrant contact information gives us a company name which relates to the domain name – Pharmplex Limited.
Business Name and Address
The business name and address can be found on the contact page of this store. This can give you more confidence in the trustworthiness of a pharmacy, as long as it is true of course. Checking this address shows us that there is indeed a real-world pharmacy store at that location.
Legal Approvals and Certifications
In order for online pharmacies to be operating legally, they need to be signed up to the appropriate governing bodies for where they are located. This store has seals for a number of regulatory associations.
This pharmacy is operating from the UK, so is required to follow the EU rules for the selling of medicine online. The European rules require that the common distance selling logo, with country flag, be featured on every page where medicine for human consumption is sold. This store is correctly abiding by this rule.
The EU rules also state that the pharmacy needs to be registered with the government body which regulates medicine supplies. The UK Government agency responsible for this regulation is called the Medicines and Healthcare products Regulatory Agency. We check on their database and find that this pharmacy is correctly registered.
As a genuine pharmacy, they also need to be regulated by the General Pharmaceutical Council. They have the seal for this on their store, but it doesn’t correctly link to the database entry. However, a manual search of the GPC database does confirm that they are registered.
LegitScript has taken a look at this online drugstore finding that they do not meet their verification standards. They classify the store as an ‘unapproved Internet pharmacy’.
Medications on Sale
This pharmacy offers a very wide range of products, in fact, they claim to sell over 25,000 different product lines.
They sell everything you would expect to find in a normal brick and mortar pharmacy store. Some of the main categories they offer include baby products, dental, skin care, sunscreen, vitamins as well as prescription and over the counter medicine.
Prescription Requirements
You will need a prescription when ordering some of the medicine available on this store. They give you clear instructions on how to send your prescription to them. They will only accept prescriptions from UK doctors, however.
A doctor service is available for certain prescription medications. This doctor service is provided by Pharma Doctor and you are redirected to their site to complete your consultation.
There is a charge for the doctor consultation and the conditions that the service deals with include;
weight loss
malaria pills
allergies
acne
help to quit smoking
men’s health
The Pharma Doctor service is correctly regulated in a similar way to the main store. The service has also been approved by the Care Quality Commission to make sure the quality of care is up to standard.
PharmPlexDirect.com Coupon
Unfortunately, we haven’t been able to locate a coupon for Pharm Plex Direct.
Payment
Drugs can be purchased from this store using Visa, Mastercard, Electron, Delta, Maestro, Solo
Delivery
Delivery is available worldwide but they won’t supply every type of product to everywhere in the world, due to legal restrictions. Delivery cost is dependent on the weight of your order.
Free shipping is available on orders over the value of £40 in the UK, tracking is available on all deliveries and a signature will be required. They aim to ship products the same day you order and delivery within the UK is expected to be
Customer Support
An online form, telephone number, fax number and postal address are available to make contact if you have an issue with your order. We have seen several reports of customers having problems with their orders and not getting a resolution.
PharmPlexDirect.com Reviews
When looking for PharmPlexDirect.com reviews we find that they have some on their own site.
These reviews are good and there are lots of them, but of course, the feedback found here isn’t going to give you an accurate view of how well this pharmacy serves its customers. The reason for this is because they aren’t going to post any testimonials to their site which are negative or highlight problems.
The comments found here aren’t very recent either, with the most recent being from 2015.
It is better to find testimonials on independent review sites and fortunately, there is a Trustpilot page for this store. This may explain why the testimonials found on their store page aren’t recent, and they now direct people to post on the Trustpilot page instead.
We find a large number of customer posts on this page, with most of the testimonials being positive and an overall rating of 4-stars.
The testimonials would seem to be genuine and from real customers. This isn’t surprising given the number of customer posts, but this number also raises a slight problem with these comments. They are directing people to post a testimonial on the site, we know this because many customers have left multiple comments. There may be some form of encouragement involved in this, with perhaps a discount offered to people who leave a comment, but we don’t know for sure.
Conclusion
There are a lot of good things you can say about this pharmacy, including good customer feedback, correct regulation and a large range of products. However, there seem to be some problems when it comes to customer service and not all of their products are available worldwide.
We mark them down accordingly, awarding them 3.6 stars out of a maximum of 5.
Possible alternatives
While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.
For more information, take a look at the Highly Credible List of online drug stores on our website!!!
What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!
