Reviews – Mixed Findings Could Cause Concern

3.4 out of 5 stars


canada drugs online review claims to be the premier Canadian online pharmacy. They say that they offer cheap prices and great customer service. Our look at the pharmacy finds a mixture of good and bad things to consider if you’re thinking of making a purchase with them.
Business NameCanada Drugs Online
Business AddressUnit #202A,
8322 130th Street, Surrey,
British Columbia, Canada, V3W 8J9
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsCanada4 out of 5 stars
Countries where warehouses are locatedCanada4 out of 5 stars
Phone numbers / customer support+1-877-900-3784
Medication counterfeitingLow possibility4.5 out of 5 stars
Risk of poisoningLow possibility4.5 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationYes4.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript Legal ListRogue Internet Pharmacy website0.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
EMA, European Medicines AgencyNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramYes4.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusNo0.5 out of 5 stars
FromCanada4 out of 5 stars
AirmailYes4.5 out of 5 stars
Shipping Cost (Standard airmail service)$10.004 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
MasterCardNo0.5 out of 5 stars
VisaNo0.5 out of 5 stars
American ExpressNo0.5 out of 5 stars
JCBNo0.5 out of 5 stars
CheckYes4.5 out of 5 stars
BitcoinNo0.5 out of 5 stars Coupon Code
Coupon Code/Discount NumberN/A0.5 out of 5 stars
Special OffersNo0.5 out of 5 stars
GiftNo0.5 out of 5 stars - Whois
RegistrarRebel Ltd, Barbados2.5 out of 5 stars
Creation Date2002-05-164.5 out of 5 stars
Registrant Name/Admin Name/Tech NamePrivacy Hero Inc1 out of 5 stars

Overall rating     3.4 out of 5 stars




Domain Information

Domain names which have been registered for a long time can often indicate a more reliable online pharmacy. When we look at the details of this registration we see that they have been around since 2002. This suggests that they are more legit, as Scam drugstores would have normally been taken down long before they got to that length of operation.

work since 2002

Looking at the domain registrant information we find that they have chosen to hide their real contact information. The use of domain privacy, as seen in this record, is often associated with unreliable pharmacies.

privacy service used

Business Name and Address

This site gives a business address in Surrey, British Columbia, Canada. It is good to find a business operating address on a pharmacy site and suggests that they are more likely to be legit.

However, we have seen this address associated with a number of other Canadian online pharmacies. These include;

The fact that so many Canadian pharmacies use this address may indicate a problem. This address seems to be a call center location for the pharmacies we’ve listed and a few more. This means that these drugstores may be owned by the same business but we can’t be certain as these ownership details are hidden. The business behind this store may not actually be Canadian as might be expected.

Legal Approvals

This store is using seals from a couple of Canadian regulatory associations. They have seals from CIPA (the Canadian International Pharmacy Association) and Pharmacy Checker. You are able to click on both of the seals and are taken to the respective association sites where you can check the pharmacy is approved.

an active membership

For both CIPA and Pharmacy Checker we can see that they are verified and are allowed to use the seals on their store.

verified company

A check with LegitScript doesn’t provide the same level of reassurance about this drugstore. They have reviewed the site concluding that this store is a rogue entity, operating in violation of the laws put in place to protect consumers.

status: rogue

Medications on Sale

This pharmacy seems to provide a reasonable range of pills on their site. The prices we see here aren’t the cheapest seen online, however.

brand name drugs

Some of the medication they sell is dispensed in Canada as you might imagine given the name of the store. What might not be so obvious, is that they also dispatch from quite a number of other countries as well.

Fulfillment centers in India, Turkey, Singapore, Mauritius, New Zealand and the United Kingdom supply their product to customers. These are the main places that dispatch drugs for them but other countries could be added to this list at any time. The only good thing about this is that they do tell you where the pills are dispatched from before you purchase.

Prescription Requirements

You will need to provide a valid prescription for most of the medications available on the site. This is a good sign of a reputable pharmacy which takes into consideration the safety of their patients and the laws which need to be followed.

However, the way in which you have to order prescription meds from them could be an issue. They require you to print out an order form to send or fax along with the prescription. It is understandable why they need to do this but if you don’t have a printer you will have a problem ordering. Coupon

There don’t seem to be any good discount coupons available for this store at this time.

Payments and Deliveries

The store is secured with a valid SSL certificate to make sure your information can’t be seen by other people when you submit it to this store. The methods of payment they accept are rather limited, they don’t take credit cards. You are only able to pay using a check or international money order.

Shipping costs $10 within North America, costs to other parts of the world may vary. You may have to contact customer support if you want to order from a different country. Delivery times can vary quite a lot as they use fulfillment centers all over the world, but you should expect to wait two weeks or more so bear that in mind if you are running out of meds.

Customer Support

If you have any complaints with an order from this pharmacy, they seem to have good customer support options available. They have toll-free phone and fax numbers, email and mailing address. They also provide information about the work hours of there support staff.

This all suggests that they will respond to any issues you have in good time, which hopefully will allow your concerns to be solved quickly. Reviews

Perhaps surprisingly we haven’t been able to find too many reviews online. There are a couple of customer comments on Trustpilot. This feedback is mixed with one customer very happy and the other not receiving their order in two months.

2-star review

It seems like this customer was rather generous giving them two stars when they hadn’t even received what they had paid for. These customer posts certainly seem to be from real people, though to get a better understanding of how well this company serves its customers we would like to see more comments. It is odd that there are so few customer feedback posts, it suggests that this pharmacy doesn’t have many customers despite having been operational for such a long time.


This Canadian pharmacy has the correct regulation and has been operating their business for many years so they should be safe. They seem to have a call center in Canada to deal with orders and are correctly requiring customers to provide valid prescriptions when needed.

However, there is a number of issues around this pharmacy. We don’t know the business name of the organization operating the store and many of the drugs are dispatched from fulfillment centers all over the world.

It is, therefore, our conclusion, that this pharmacy is awarded 3.4 out of 5 stars.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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