Reviews – A Popular Customer Choice

3.4 out of 5 stars is a UK based online pharmacy which promises competitive prices and special offers. They claim to offer reliable and fast dispatch and exceptional customer service. We take a look at these claims to find out if this is a pharmacy you should pick to provide your medical supplies.
Business NameChemist4u
Business Address35-37 Greenhey Place, East Gillibrands, Skelmersdale, WN8 9SA4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsUK4 out of 5 stars
Countries where warehouses are locatedUK4 out of 5 stars
Phone numbers/customer support+44-1695-474-433
Mirror WebsitesN/A
Cross-border smuggling addressed to the receiverLow Possibility4.5 out of 5 stars
Medication counterfeitingLow Possibility4.5 out of 5 stars
Risk of poisoningLow Possibility4 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyNo0.5 out of 5 stars
Legitscript Legal ListStatus: unapproved3.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
MHRA, Medicines and Healthcare products Regulatory AgencyYes4.5 out of 5 stars
GPC, General Pharmaceutical CouncilYes4.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromUK4 out of 5 stars
AirmailYes4.5 out of 5 stars
USPSNo0.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressYes
BitcoinNo Coupon Code
Coupon CodeN/A 0.5 out of 5 stars
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars Whois
Domain SPA4.5 out of 5 stars
Creation Date2005-10-144 out of 5 stars
Registrant NamePrivate2.5 out of 5 stars
CountryUK4.5 out of 5 stars

Overall rating     3.4 out of 5 stars




Domain Information

The domain name used by this online pharmacy was registered in 2005 and doesn’t need to be renewed until 2025. This length of registration clearly suggests that this business expects to be around for a long time and points to this being a safe reliable business.

We can also see in the records that the site is owned by a company called ‘Innox Trading Ltd’ who are located in Lancashire, UK. This is good because often the real ownership of a domain name is hidden with the use of privacy services by Scam online pharmacies.

Business Name and Address

The business name and address are shown in the footer section of the website. These details match up with the information which was found in the domain name records.

When we check this address we find that it is their genuine office and warehouse location.

Business Behind this Store

The business behind this pharmacy – Innox Trading – has their own site which is a positive thing to find. This shows us that they operate a number of other businesses alongside this pharmacy site. These other business brands operate in similar and complementary markets.

The site also provides some information about how well their Pharmacy-4-U brand is performing. They say that they are dispatching 16,000 products a day, with sales worth £17 million in 2015 and employ 48 staff.

Legal Approvals and Certifications

There are different approval regulations and laws dependent on the country the business is operated from. As this business is in the UK they are required to follow British law as well as EU regulations. This means that they have to be registered and approved by British Government agencies in order to be legit.

The Medicines and Healthcare products Regulatory Agency (MHRA) is one of the organizations that they need to be registered with. We can check this registration on the MHRA site and we find that they are correctly registered with this agency.

They also need to show the common EU distance selling logo on every page of their store which offers medication. They are correctly displaying this logo as they should.

As they are a pharmacy they need to be registered and overseen by the General Pharmaceutical Council. When we check on the GPC database we find that they are correctly registered here too.

Despite these legal and regulatory approvals when we check with LegitScript there seems to be a problem. This pharmacy has been given a probationary certification from LegitScript. This means that they are, for the most part, operating in accordance with the standards required but have had some issues in the past. The problems this store may have had in the past aren’t revealed to us, however.

Medications on Sale

This online pharmacy offers a large range of products, similar to the range you would expect in a real-world drugstore. Both brand and generic pills are available and these are dispensed from their business premises in the UK.

Prescription Requirements

You do need a valid prescription to order prescribed drugs from this pharmacy. They accept NHS electronic prescriptions. How it works; you need to register with them and then when a prescription is issued by your doctor they can send it to this online pharmacy for dispensing.

This service makes it easy to get your repeat prescriptions refilled when you need them without the need to visit a doctor’s surgery or pharmacy.

Some of the prescription medication can be acquired through an online doctor consultation. The pharmacy will redirect you to a different site for this consultation as they don’t offer that service directly.

You can order treatments for:

  • dental problems
  • flu
  • asthma
  • pain relief
  • smoking cessation
  • weight loss
  • men’s health among others with online consultations. Coupon

We haven’t been able to find any good coupons for this pharmacy.

Payments and Deliveries

The pharmacy is secured with a valid SSL certificate to make sure your information can’t be intercepted when it moves across the Internet.

Payment is accepted using:

  • Mastercard
  • Visa
  • American Express
  • Amazon Payments

Delivery is free on orders over £30, the charge is £2.95 for orders under that value. Shipping takes 3 to 5 working days in the UK. They don’t currently ship medical products outside the UK due to legal restrictions.

Customer Support

This online drugstore has an online form and phone number if you have a complaint with their service. Customer support also responds to some of the feedback that they receive, though they do get a lot of customer comments which could lead to slow response times. Reviews

This online pharmacy is collecting reviews on Trustpilot. They have received a very large amount of feedback and continue to do so. They have over 9,000 customer comments, most of which are great reviews.

At the time of writing, 81% of feedback gives the store the maximum rating of ‘Excellent’. Not everyone is completely happy with the service they have received, however.

This store is receiving so much feedback on the Trustpilot site that it could suggest that there is some form of incentive for people to leave a comment. This could be a discount on a future order, but we don’t know for sure. What it definitely does show is that this store receives a lot of customers.


This online pharmacy is clearly a popular store with customers, with more feedback added to their testimonial page every few minutes. Most of this feedback is highly positive and they are correctly regulated with the British Government agency. They are happy to provide genuine business information, so are unlikely to be a scam.

This all suggests that this is a legit and a safe place to buy your medication, but there are a couple of issues.

They only sell in the UK and there is the issue of the probationary status with LegitScript which are concerns.

We award this online pharmacy 3.4 stars out of five.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

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