Gogomeds.com Reviews – Responsive Customer Service

3.6 out of 5 stars


GoGoMeds.com is a US-based online pharmacy which offers a fast, affordable and convenient customer experience. They seem to have the correct accreditation and licenses, but should you really shop with them? Our investigation examines the claims made by this pharmacy, to give you your answer.


Business NameGoGoMeds
Business Address525 Alexandria Pike Suite 100
Southgate, KY 41071
United States
4.5 out of 5 stars
LicenseYes4.5 out of 5 stars
Country of origin of medicationsUS4 out of 5 stars
Countries where warehouses are locatedUS4 out of 5 stars
Phone numbers/customer support+1-888-795-5826
Mirror WebsitesN/A
Cross-border smuggling addressed to the receiverLow Possibility4.5 out of 5 stars
Medication counterfeitingLow Possibility4.5 out of 5 stars
Risk of poisoningLow Possibility4 out of 5 stars
Licenses, Certificates and Approvals
CIPA, Canadian International Pharmacy AssociationNo0.5 out of 5 stars
HHS, U.S. Department of Health & Human ServicesNo0.5 out of 5 stars
FDA, U.S. Food and Drug AdministrationNo0.5 out of 5 stars
NABP, National Association of Boards of PharmacyYes4.5 out of 5 stars
Legitscript Legal ListStatus: certified4.5 out of 5 stars
DEA, U.S. Drug Enforcement AdministrationNo0.5 out of 5 stars
EMA, European Medicines AgencyNo0.5 out of 5 stars
PGEU GPUE, Pharmaceutical Group of European UnionNo0.5 out of 5 stars
PharmacyChecker Verification ProgramNo0.5 out of 5 stars
More Information About Website
Customer SupportYes4.5 out of 5 stars
Email supportYes4.5 out of 5 stars
Live ChatNo0.5 out of 5 stars
Check Order StatusYes4.5 out of 5 stars
FromUS4 out of 5 stars
AirmailYes4.5 out of 5 stars
UPSYes4.5 out of 5 stars
FedexNo0.5 out of 5 stars
TNTNo0.5 out of 5 stars
DHLNo0.5 out of 5 stars
Safety Payment (HyperText Transfer Protocol Secure)Yes4.5 out of 5 stars
American ExpressNo
gogomeds.com Coupon Code
Coupon CodeN/A 0.5 out of 5 stars
Special OffersYes4.5 out of 5 stars
GiftNo0.5 out of 5 stars
gogomeds.com Whois
Domain Namegogomeds.com
RegistrarGoDaddy.com, LLC4.5 out of 5 stars
Creation Date2017-03-203 out of 5 stars
Registrant NamePrivate2.5 out of 5 stars
CountryPrivate2.5 out of 5 stars

Overall rating     3.6 out of 5 stars




Domain Information

The Whois domain name records show that this pharmacy’s address was registered only two years ago. It has been our experience that new domains are very often associated with Scam online pharmacies so this may not be a very good early indication.

The records also show that a privacy service has been used to make sure the real contact information of the owner isn’t easily available. This is another thing commonly found with more dubious online drugstores and something we don’t like to see.

Web Platform

This pharmacy uses a modern design as you would expect from such a new store. They use videos embedded on the homepage to better explain why you should use them.

Having videos on their site like this allows us some idea of how popular their store is. Their “How It Works” video has received 5,756 views in the year it has been posted. Now, it is likely that most people who visit the store won’t view the videos, so this number shows that the pharmacy is fairly popular.

Business Name and Address

This drugstore shows their operating address and business name in the footer section of their site. This is a good thing to find and suggest a more legit business is operating this store.

When we check this address we find that it is a genuine office location.

The business name is Fortis Holding Company and they also use the ‘doing business as’ name Specialty Medical Drugstore.

Legal Approvals

This store is operating in the US and it is good to see that they show seals for regulatory programs operated by NABP. The National Association of Boards of Pharmacy has a number of programs to regulate the dispensing of medication in the US. When we check their VIPPS approval, we see that it is valid.

They are also participating in the .Pharmacy program which allows them to use the GoGoMeds.pharmacy domain name.

In order for this pharmacy to legally sell drugs all across America, they need to be licensed in every state. They do provide license information for all 50 states.

LegitScript has reviewed this store and given them the best rating available. They classify this store as being ‘certified’, meaning that they are operating legally and within the rules set out by LegitScript.

Medications on Sale

This store provides a wide range of medication, they sell generic tablets as well as the better known brand name drugs. Looking through the products offered it is very clear that the prices are much higher than we normally see. This is particularly true of the brand name pills, the generic alternatives are more competitively priced but still on the high side.

The pills are dispensed from their pharmacy which is based in Cincinnati, Ohio, USA. The pharmacy is called Specialty Medical Drugstore and it is part of the same business which runs this site.

Prescription Requirements

You will need to have a prescription when ordering prescribed drugs from this online pharmacy. This is a positive thing to find and shows that the store is more legit.

Once you have selected the medication you want, you will need to send your prescription to their address. If your prescription is currently with another pharmacy, you can provide the name and phone number of the drugstore in question and they will make sure the prescription is transferred to them.

You can also have your doctor call or fax the prescription to Specialty Medical Drugstore. They will also accept an e-prescription from your doctor if they have that facility.

When you require a refill, you will find that your previous prescription is saved within your profile to make this easy.

GoGoMeds.com Coupon

We don’t currently have a coupon for this online pharmacy.


This online pharmacy has the correct and valid SSL certificate to make sure your financial information can’t be intercepted by hackers when you use this store. You can pay for your pills using credit cards or insurance.


Standard shipping is free on orders over $75, they charge $2 for shipping if your order doesn’t reach the threshold amount. Standard shipping is expected to take between 2 and 9 days to arrive at your location and they only ship to US addresses.

For drugs which need to stay refrigerated, they use UPS Next Day Air at no extra charge to you. They will only dispatch this type of order Monday to Thursday so that it isn’t stuck in transit over the weekend.

All orders are subject to processing time, this can be up to 4 business days for prescription orders and 2 days for over the counter medication.

Customer Support

The customer support options for this pharmacy are email, phone call or postal address.

It seems like the customer support is quite attentive with any issues which arise. We can see the responses made by customer support to testimonials posted about the pharmacy. In one recent case, someone working for the pharmacy responded multiple times to resolve an issue with slow delivery.

GoGoMeds.com Reviews and Testimonials

When we look for previous customer’s comments, we find that this store has claimed their Trustpilot page and is collecting testimonials there. The GoGoMeds.com reviews found on this page are mostly good.

Often the positive feedback praises the customer service, and all feedback gets a response from the business.

There are many great customer testimonials here, though not everyone is completely happy. Some of the negative feedback highlights problems with slower delivery than expected.


This online pharmacy would seem to be a safe and reliable place to purchase your medication. They are correctly licensed and are following the appropriate legal requirements. They have lots of great feedback from customers and their customer service seems to work well.

Despite all these great factors, there is something letting them down; the drug prices are some of the highest we have seen for a while. And it is with this in mind, that we award this store 3.6 stars out of five.

Possible alternatives

While brick and mortar pharmacies are a safe bet any day, online pharmacies are better, cheaper and more convenient. There is a ton of pharmacies on the internet, and this ends up confusing the consumers, as they do not know who is legitimate and who is out for a quick back. This is where we come in; our experts are constantly scouring the internet, looking for pharmacies and evaluating them based on set criteria.

We provide highly relevant information about these pharmacies, which allows you to choose where to shop for your medication and decide what establishments to stay away from. Our content is periodically updated with information about both existing and upcoming online pharmacies.

For more information, take a look at the Highly Credible List of online drug stores on our website!!!

What experiences have you encountered while dealing with online drug stores? Has the quality of service in each pharmacy been exquisite? Has it been satisfying, or would you rather not talk about it? Whichever the case, share your story with us; you never know, it could save another reader a whole lot of trouble. Commenting on our threads is quite easy, and you will not even have to register to do that!  

Leave a Comment